ChowNow Launches Flex Delivery with Postmates and Uber, Brings On-Demand Delivery to Thousands of Restaurants

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ChowNow’s Flex Delivery allows restaurants to unlock a new revenue stream and expand their footprint — at the flip of a switch.

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Flex Delivery combines the best-in-class ordering technology of ChowNow with the tried-and-true delivery muscle of Postmates and UberRUSH to bring a truly unique delivery experience to restaurants and customers.

ChowNow, the leading online ordering and marketing platform for restaurants, is proud to announce the launch of Flex Delivery, a solution that gives thousands of restaurants the ability to tap into the largest network of delivery couriers from the nation's leading on-demand delivery companies. Flex Delivery combines the best-in-class ordering technology of ChowNow with the tried-and-true delivery muscle of Postmates and UberRUSH to bring a unique delivery experience to restaurants and customers.

“Delivery is a huge revenue driver for restaurants, but it’s also one of the biggest pain points in managing their business. Everything from insurance rates, to minimum wage, to staffing makes it an extremely difficult undertaking. Restaurants will hire five delivery drivers for a Friday night, hoping that three show up,” said Chris Webb, CEO and co-founder of ChowNow. Flex Delivery solves the problems associated with maintaining a complex delivery operation by giving restaurants complete control over their delivery hours and zones, without the liability or overhead of hiring their own drivers.

ChowNow’s new delivery platform introduces Zone Control: a feature that allows restaurants who already have in-house delivery to simultaneously run deliveries in their HomeZone with existing staff, and in a FlexZone with Postmates or UberRUSH. This creates efficiency for restaurant staff who can focus their efforts on nearby deliveries, while at the same time expanding the restaurant’s overall footprint via Postmates and UberRUSH couriers.

“With Zone Control, restaurants can deliver more orders per hour with their in-house staff, while reaching customers who are miles away through the power of Flex. And because in-house staff can complete more deliveries, they see an increase in tips. It’s a win for the restaurant and for their customers,” said Webb. “For restaurants that don’t have delivery today, Flex opens up a whole new revenue stream for their business and provides an unparalleled experience for their customers. It’s a brilliant opportunity for our clients.”

ChowNow’s partnership with Postmates marks the company’s second on-demand delivery partnership, vastly expanding the options available to ChowNow restaurants in the 40 markets where Postmates currently operates. ChowNow partnered with UberRUSH in October 2015.

Restaurants interested in ChowNow Flex Delivery can visit ChowNow.com/delivery.

About ChowNow
ChowNow is the leading online ordering and marketing platform that helps restaurants stay competitive and thrive in an increasingly tech-driven world by enabling customers to order directly from the restaurant’s website, Facebook page, and custom-built branded iPhone and Android apps. ChowNow currently serves over 4,500 restaurants in the U.S. and Canada, and boasts a client list that includes distinguished chefs, regional chains, independent restaurants, and the U.S. military.

For press inquires, contact press(at)chownow(dot)com.

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