One, Inc.’s Spring ’16 Release enables P/C Insurance Companies to Gain Market Share, Improve Processes and Provide a Higher Level of Customer Service

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Future-driven components, including ePay™, SocialPay™ and SignOne™, highlight latest release of InsureOne enterprise platform

One, Inc., the leading provider of cloud-based insurance software, today announced their Spring, 2016 Release, which includes:

  • ePay™
  • SocialPay™
  • SignOne™
  • ClaimsOne™
  • Enhancements to PolicyOne™, AppOne™ and ProcessOne™

One, Inc.’s SaaS architecture enables a seamless delivery of enhancements to their comprehensive platform, which includes core functions – policy administration, rating, billing and claims – plus agency management, payment processing, lead management and portals.

“Continuous improvement is our goal, and our SaaS architecture enables us to deliver on our promise to insurers – to make upgrades more often, with less customer risk and much lower adoption costs,” said Christopher W. Ewing, President & CEO, One, Inc. “Our teams – development, services and customer care – work together to make sure our platform meets the demands of an ever-changing market.”

New components added to the InsureOne Suite include:


  • Enables better customer service by allowing call center agents to take payments without recording the credit card number; and
  • Increases data security and reduces the scope of PCI compliance.


  • Enables private and secure payments and reminders via social media; and
  • Streamlines the payment process for users by allowing them to log into insurance company portals using their Facebook credentials.


  • Complete integrated digital signature solution;
  • More efficient sales and customer service and streamlined processing through robust electronic signature capabilities;
  • Integrated into the InsureOne suite to lower implementation time and costs; and
  • Includes a robust set of APIs to integrate into standalone applications.


  • Complete claims management solution;
  • Increased productivity via defined business rules, letter generation, scheduled reports, workflows, and alerts, all in a paperless environment;
  • Fraud reduction via duplicate payment warnings, integration with ISO Claims Search and custom reports;
  • Improved decision making through an extensive collection of reports and dashboards that enable better service to claimants and insureds; and
  • Streamlined workflow and information sharing via pre-defined connectors that simplify integration and information sharing with third-party systems.

Selected innovations in the Spring ‘16 release include enhancements to:


  • Enhanced rating flexibility enables more targeted pricing on both new business and renewals, including rate capping
  • Improved underwriting results via additional out-of-the box 3rd party integrations; and
  • Added speed and efficiency at the point of sale through enhanced print functionality and integrated document editing.


  • Lower costs and faster processing though the elimination of manual entry via integrated SignOne capabilities;
  • Faster, more accurate quoting and increased sales though one-click updating of all leads and automatic generation of comparative quoting documents; and
  • Reduced E&O risk though automated transaction verification and a complete transaction history.


  • A more streamlined user experience enabling new customers to transition from a quote number to policy number;
  • Improved financial reporting through more detailed tracking and verification of transactions and payment types for each bank account; and
  • A more comprehensive understanding of customer needs via enhanced reporting for IVR, including call volume and outbound payment tracking.

“This release brings One, Inc. a step closer to providing everything insurers need to conduct business – all in ONE modern platform,” commented Tim Tyannikov, Chief Operating Officer, One, Inc. “We are always looking towards the future with respect to what insurers will need – and are already working on the roadmap for our Fall, 2016 Release and beyond.”

About One, Inc.

One, Inc. provides an integrated cloud-based platform designed to make it effortless to manage your business. We bring together core functions combined with data and analytics, CRM, payment processing and agency management – all in ONE modern solution – to provide a seamless approach to the customer experience. For more information, please visit

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Eileen Potter
One, Inc
+1 (866) 343-6940
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One, Inc.
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