"With all the changes in health care in the past few years, interest in our solutions has been exponential"
Kansas City, MO (PRWEB) June 15, 2016
Kansas City-based benefits administrator, COBRAGuard has rebranded as iTEDIUM. For the past few years, the company has gone far beyond COBRA administration to provide enrollment & eligibility services and software, billing reconciliation, and direct billing administrative services to its clients The company’s new name, iTEDIUM more accurately reflects its key advantage to clients – using technology to resolve many of the tedious tasks inherent to benefits administration.
CEO of iTEDIUM, Robert Meyers, commented, “We’ve grown so far beyond our roots, it was time for a brand that better reflects all that we do. At our core, we all strive to serve our customers in ways they never imagined. We started by solving many of the issues faced by those in the trenches of COBRA…and with all the changes in health care in the past few years, interest in our solutions has been exponential.”
Meyers continued, “We pride ourselves on providing greater customer service, happier current and former employees, the ability to quickly adapt to policy changes, and provide our clients efficient cost savings …it’s been amazing what the team has done. All of our additional services came from customers asking, ’Can you do this, too?’ We’ve become so much more than COBRA administration experts.”
Commenting on what else has led to the success of the company, Chris Ballard, Vice-President of Technology said, “We automate what others throw people at…and, interestingly enough, we’re more personable as a result. By automating so many of these benefit related processes, we can deploy people in the areas that demand relationship…not tedious details. It keeps costs lower, people happier, and our client relationships deeper.”
What’s next? “We see a lot of future growth – more clients served, more products, additional integration," Meyers added. “All that’s happening in our health care system has led to even bigger challenges for Benefit Administrators. We’re in their corner. We’re entirely staffed in the US, including our development team. Our team built all of our services for our clients to enable them to deliver superior services for their organizations and their associates. We’re structured to make it much easier for the client to get what they need, as the requirements of each organization is so unique.”
To find out more about what iTEDIUM is up to, you can visit them at itedium.com, e-mail info(at)itedium(dot)com or call them at 913-499-4850.
iTEDIUM (founded as COBRAGuard) simplifies complex benefits administration processes for large and small organizations – all in ways that are ideally suited to the individual needs of the organization. For over 15 years, iTEDIUM has been integrating proven technology-driven processes and programs into the workstream of the organizations they serve, helping their clients save time and money while minimizing risk and liability.