Customers can expect eFileCabinet to deliver an excellent quality of experience that far exceeds average performance and goes significantly beyond the basics.
Lehi, UT (PRWEB) June 15, 2016
FindYourCloud.com™ (FY/c) announced today that it has positioned eFileCabinet as a “Delighter” in the Document Management Software marketplace based on its ability to meet the fitness for purpose and fitness for use needs of its customers.
According to FY/c, “Delighters deliver superior functionality and enablement, empowering users to make the most of service features. Customers can expect eFileCabinet to deliver an excellent quality of experience that far exceeds average performance and goes significantly beyond the basics. With eFileCabinet customers can expect to be very satisfied overall, describe their experience as delightful, state performance is higher than expected, and choose this service again.”
Seven attributes distinguish Delighters:
1. Balance of fitness for purpose and fitness for use;
2. Performs required functions reliably, accurately and consistently;
3. Willingly and promptly provides the assistance required to access the service’s functionality;
4. Delivers on promises, and demonstrates assurance through competence, courtesy, credibility, continuity, and security;
5. Enables users to achieve their goals through ease of use features and designs that contribute to a shortened learning curve;
6. Fosters positive engagement through easy access, good communication, customer understanding and personalized attention; and
7. Inspires loyalty in its customers and users.
The eFileCabinet FY/c Buyers Guide™ is available at: https://www.findyourcloud.com/Reports/SaaS/ECM/Document-Management/eFileCabinet/
eFileCabinet, Inc. offers a suite of document management software (DMS) solutions and services that help small businesses and individuals work quicker, smarter and more collaboratively. The company’s products and services enable businesses to capture, store, manage, share, and protect valuable data while helping them meet regulatory compliance requirements from governing bodies such as HIPAA, GLB and SEC/FINRA. With more than 14 years in the document management industry, eFileCabinet is the trusted choice for more than 160,000 users worldwide to manage and protect their valuable and confidential data.
3300 N Ashton Blvd.
Lehi, UT 84043 USA
FindYourCloud.com (FY/c) is a big data research and analytics company focused on benchmarking cloud customer satisfaction since 2012. FY/c uses automation to produce evidence-based cloud satisfaction research that answers the one question that really matters to business buyers of cloud services: “How will this service actually perform for my business and my users?”
FY/c provides key indicators, drivers, and comparisons of how business cloud services perform relative to their competitors. FY/c’s personalized online buying guides direct buyers to the best cloud service for their business based on their unique satisfaction requirements. Our 1,200 cloud service FY/c Buyers Guides™ and 56 FY/c Market Satisfaction Guides™ are based on 500,000 (and growing) actual user experience profiles that are updated continuously to ensure only the most recent and accurate data is used in our evaluations and presented in our reviews.
Disclaimer: FY/c doesn’t endorse any service or service provider presented in its research publications, nor does FY/c advise cloud business consumers to select only those providers with the highest scores. FY/c research publications reflect algorithmically created evaluations made at the time of its production, and shouldn’t be construed as statements of fact. FY/c disclaims all warranties, expressed or implied, with respect to its research, including all warranties of merchantability or fitness for a particular purpose.