StayNTouch Partners with Valencia Hotel Group

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Property Management to go Completely Mobile at all Valencia Properties with StayNTouch’s Cloud-Based Mobile Solutions

“StayNTouch offers a uniquely flexible, scalable suite of solutions that respond to our needs and anticipate many of them,” James Watts, Vice President of Information Technology, Valencia.

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it’s partnership with The Valencia Hotel Group where it will deploy its Rover Overlay™, Rover Housekeeping™ and Zest™ products at all the Valencia hotels in California, Texas and Missouri over the next ninety days.

Immediate deployment of the Rover Overlay PMS is currently underway totaling more than 1,000 rooms in markets including Austin, Houston, San Antonio, San Jose and Kansas City. Phase two of the project will encompass three more hotels currently under construction.

“StayNTouch offers a uniquely flexible, scalable suite of solutions that respond to our needs and anticipate many of them,” said James Watts, Vice President of Information Technology at Valencia. “Being able to utilize a cloud-based suite of tablet and mobile-based solutions to optimize the existing PMS, brings mobility to both hotel staff and guests to help drive guest revenue while enhancing the guest experience at the same time. We are happy to partner with StayNTouch and look forward to great success with their systems.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS Overlay™: Mobilizes existing hotel PMS front desk operations through mobile/tablet, via a touch/graphic user experience. Drives revenue and reduces guest wait times. Includes check-in, check-out, visual upgrades, upsells, signature and, remote key encoding.
  • Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.    
  • Zest Station™ - Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.    

“We are delighted to be partnering with The Valencia Group,” said Jos Schaap, CEO-Founder of StayNTouch, “More than ever, it is clear as consumers demand more efficient, personalized service delivered through mobile devices, hotels continue to wrestle with antiquated property management systems that cannot keep pace with consumer preferences. StayNTouch helps modernize hotel operations through advanced cloud applications; dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels. We appreciate Valencia’s confidence in our solutions and look forward to a bright and profitable future together.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting http://www.stayntouch.com.

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Karen O'Neill
StayNTouch
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