For our call accounting customers, VeraSMART 11 opens the door to InSight Analytics – an exciting new way of exploring and interacting with their call data.
Rochester, NY (PRWEB) June 14, 2016
Calero Software, a leading provider of Communications Lifecycle Management and Call Accounting solutions, has released Version 11 of its VeraSMART® Call Accounting Software featuring InSight Analytics.
“For our call accounting customers, VeraSMART 11 opens the door to InSight Analytics – an exciting new way of exploring and interacting with their call data,” said Larry Foster, Head of Product Strategy.
InSight Analytics enables Telecom/UC Managers to explore data deeply, reveal connections instantly, and see communications opportunities from every angle through a mixture of charts, tables, pivots, summaries, and other visualizations. The Call Geography overlay visualization, which enables users to pinpoint call traffic by location, will be of particular interest. Users can select multiple filters to create “what if” scenarios, and find answers to questions that they might never have thought to ask.
“Call accounting software has always done a great job of explaining WHAT happened. InSight Analytics will help our customers understand WHY it happened and what to expect in the future,” noted Foster.
VeraSMART 11 scales from 50 extensions at one site to hundreds of thousands of extensions at hundreds of sites globally and is compatible with a wide range of PBXs and Unified Communications generations and platform brands, including Avaya, Cisco, and Skype for Business (formerly Microsoft Lync). Calero offers VeraSMART Call Accounting with the choice of on-premise purchased software or SaaS subscription. InSight Analytics is available for purchase as an add-on module. For more information, contact Calero at 585.383.6806 or visit http://www.calero.com
About Calero Software, LLC
Calero is a leading provider of Communications Lifecycle Management (CLM) solutions designed to turn communication data into actionable insight by simplifying the management of voice, mobile and other unified communications services and assets. With a deep commitment to innovation and customer service, Calero’s CLM approach enables organizations to support the full communications lifecycle, from procurement to payment, including software and services that aid Telecom Expense Management (TEM), Managed Mobility Services (MMS) and Usage Management. Calero has thousands of customers in more than 40 countries worldwide, including Fortune 1000 corporations, universities and government agencies. Learn more at http://www.calero.com or follow us on Twitter @CaleroSoftware.