Emergency Care Specialists and Answer Health® enter into a joint venture to launch the largest online healthcare collaborative in Western Michigan

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ECS has partnered with Answer Health® to form a joint venture, Answer Health® Telemedicine, LLC. The new product name will Be Answer Health ® Care on Demand

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June 15, 2016 – Grand Rapids, MI – Emergency Care Specialists, P.C. (ECS) launched a telemedicine solution in May of 2016 called MiDirectCare that provides quick, convenient and affordable online urgent care to consumers in Michigan. Today we are excited to announce that ECS has partnered with Answer Health® to form a joint venture, Answer Health® Telemedicine, LLC, which will incorporate the new telemedicine service and greatly expand its capabilities. MiDirectCare will be renamed Answer Health® Care On Demand and will expand to include primary care, behavioral health, specialty care such as orthopedics and pediatrics, and wellness programming. The name of the product, website, and mobile apps will change in August 2016.

“Emergency Care Specialists has always been committed to providing compassionate acute care for communities 24/7/365. We created MiDirectCare to give community members access to high quality care and direction, along with improved convenience and affordability. We are pleased to partner with Answer Health® because we can now expand and provide people online access to comprehensive health care services by a wide range of physicians and professionals.”
Ken Johnson, MD, Chief Medical Officer
Emergency Care Specialists, P.C.

“At Answer Health®, we believe that a diverse community is a healthy community and we think this is true for our health care industry as well. Patients are best served by local, independent physicians who collaborate with each other and larger health systems. Partnering with Emergency Care Specialists allows us to extend telemedicine capabilities to all our physician-partners and gives us the ability to provide comprehensive and coordinated care to the patients we serve.”
Khan Nedd, MD, Chief Executive Officer
Answer Health®

MiDirectCare is available now and is an online urgent care solution where patients can immediately see a board certified doctor “live” via secure two-way video from a smartphone, tablet or pc. These visits are available 24/7 and patients can see a doctor from the convenience of their home, office or even on vacation. Visits are $45 and may be covered by health insurance. The MiDirectCare app is available for Apple and Android devices and can be downloaded for free in Google Play and Apple stores, or by accessing midirectcare.com.

MiDirectCare features:

  •     Connect easily over the web via PC, tablet or smartphone – from anywhere
  •     Live “face to face” visits when you need them
  •     Immediate visits
  •     Board certified physicians
  •     Secure, HIPAA-compliant video
  •     Intuitive, easy to use website and app

About Emergency Care Specialists

Emergency Care Specialists (ECS), headquartered in Grand Rapids, Michigan, is the largest physician owned and physician governed emergency medicine practice in West Michigan. Established in 1984, ECS has been a leader and innovator in emergency medicine for over thirty years and is one of the largest providers of Emergency Medicine including observation, sedation, and toxicology services in the the Midwest. ECS physicians staff emergency departments throughout West Michigan and treat over 325,000 patients annually. ECS also participates in the education and training of Emergency Medicine residents in one of the oldest and most respected programs in the nation.

About Answer Health®

Answer Health® (AH) is a new Clinically Integrated Organization formed by independent physicians from across several existing physician organizations in West Michigan. It was formed to support the efforts of independent physician practices to provide exceptional care – enhanced quality at reduced cost with high patient and provider satisfaction – and greater value to purchasers and the community.

If you would like more information on Answer Health® Care On Demand, or to schedule an appearance or interview, please contact Karen Bigelow at 720-237-7358 or KBigelow@midirectcare.com.

Please visit http://www.midirectcare.com for more information.

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Karen Bigelow
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