StayNTouch Connects with SHR’s WindsurferCRS™

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StayNTouch announces a robust two-way interface with SHR’s WindsurferCRS™ distribution platform

“The integration is an example of how innovation in the distribution space, combined with the latest cloud-based PMS technology, can add value for hotel customers around the world." Jos Schaap, StayNTouch Founder & CEO

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced a robust two-way interface with SHR’s WindsurferCRS, a leading hotel distribution platform. StayNTouch’s Rover PMS™ product now integrates with WindsurferCRS- allowing hotels using Rover PMS full access to web booking, and the ability to update rates and availability via a single click, streamlining their online distribution process.

The WindsurferCRS two-way interface allows a hotel property’s live availability and rates to be continuously relayed in real-time from their Rover PMS to the full spectrum of online booking websites. Reservations received from those online channels are then automatically sent to Rover PMS, also in real-time, and online inventory is adjusted accordingly – across all sites and in Rover.

“We are delighted with the Windsurfer CRS integration,” said Jos Schaap, CEO and Founder of StayNTouch. “The integration is an example of how innovation in the distribution space, combined with the latest cloud-based PMS technology, can add value for hotel customers around the world. We appreciate the simplicity and elegance of the WindsurferCRS solution as a means of helping our hotel customers realize value, as StayNTouch expands its footprint worldwide.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
▪    Rover PMS™: A fully cloud-based, next generation PMS that fits on every device, optimizing all aspects of hotel operations – from groups to housekeeping to revenue management. Simple monthly pricing includes training, integration and configuration.
▪    Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in and out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in and/or check-out. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.    
▪    Zest Station™ - Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. This is a minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

“We are happy to work with StayNTouch, integrating the full StayNTouch PMS product with WindsurferCRS,” said Estella Hale, VP of Products at SHR. “Our mission is to provide hotels with products & integrations that not only enhance the guest experience, but also allow hoteliers to do their business more efficiently and cost-effectively. The Rover PMS integration achieves all those objectives, and we look forward to a great number of mutual client successes.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch
Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile. The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach. Learn more by visiting

About SHR
SHR provides hotels sophisticated tools and services that help execute their reservation and distribution strategy while optimizing the profitability of their room inventory. The company serves thousands of properties around the globe on its distribution platform, WindsurferCRS™, while also providing custom solutions, including custom booking engines, website design and development, and cutting edge applications. In addition, hoteliers can tap into SHR’s expertise and knowledge of the industry by utilizing the Revenue Management for Hire service—a cost effective revenue management solution for any property.

Additional information about SHR and hospitality industry trends may be found at the Company’s website:
(SHR is the trade name for Sceptre Hospitality Resources, LLC)

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Karen O'Neill
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