Pleasanton, CA (PRWEB) July 29, 2016
Custom Exteriors places a great deal of focus on providing the best possible customer experience to each and every client served. The company is proud to announce that it has earned Diamond Certification from the American Ratings Corporation for the 15th year in a row, placing it among California’s most well-respected window, door, siding and home performance organizations!
What is Diamond Certification?
The American Ratings Corporation works to define excellence in service and customer satisfaction among local companies in Northern California. The ARC’s Diamond Certification is awarded to service companies that are capable of passing a twelve-step rating process, which includes telephone surveys with approximately 100 random past customers from the company’s files. Customers are asked to rate the company on a scale of 1-10, and since certification requires a score of 90-100, most companies do not pass.
The ARC also verifies the company’s insurance, liability, business practices, financial stability, past complaints and more in order to ensure that a clear picture is painted and to highlight the most reputable businesses in the area. It’s one of the most prestigious awards that a home performance company can earn, and Custom Exteriors is pleased to be counted as a Diamond Certified company 15 years strong.
Custom Exteriors' Goal: Helping You
At the end of the day, Custom Exteriors knows that few things matter quite as much as providing the best customer service possible. Without such valued customers, the company would never have been able to secure 15 years as Diamond Certified by the American Ratings Corporation, nor would it have found the success it's had over the years. This is why Custom Exteriors' number one goal with any project is to ensure that all customers have a clear understanding of the task at hand and are happy with the results. Custom Exteriors goes to great lengths to educate and work with each and every customer served, all the while taking into consideration your budget, needs and everything in between.
Custom Exteriors would like to thank all San Francisco Bay area customers for helping to achieve this distinct honor. The team at Custom Exteriors looks forward to a bright, productive future full of continued quality service.