UpKeep Maintenance Management CMMS is building Basecamp for maintenance teams

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UpKeep is a mobile first Computerized Maintenance Management Systems (CMMS) used to improve communication and efficiency for property, facility, and manufacturing maintenance teams. They have just released their Android application and crossed the 20,000 user mark across 3 different platforms.

UpKeep has recently released their android application, adding to the support across different platforms - iOS, desktop, and now Android. UpKeep is a software startup trying to solve the lack of communication between maintenance teams that still persists because of lack of user-friendly mobile interfaces that’s easy to use while on the go. Maintenance technicians would often revert back to pen and paper rather than use the inefficient software currently in place.

While working at a chemical manufacturing plant, Ryan Chan, now CEO of UpKeep Maintenance Management, noticed that breakdown maintenance and equipment failure had become the norm and were costing the company thousands of dollars during downtime. After speaking to technicians at other companies, Ryan realized this was common across the maintenance industry. Soon after, Ryan left his job, learned to code, and started UpKeep.


UpKeep is a mobile-first, user-friendly maintenance management software for improved communication. It makes it easy for facility managers and maintenance workers to send updates and identify malfunctions directly from their phones or tablets. In short, it’s like Basecamp for maintenance workers and now it is on 3 platforms - iOS, Android, and as a desktop web application.

Facilities managers download the app and add their maintenance workers to a roster. From there, managers can create work orders and assign them to specific team members, schedule complete preventative maintenances, and view analytical reports for particular assets.

Unlike pen-and-paper or existing CMMS software, UpKeep lets users take photos and videos while out in the field. For instance, if a facilities manager finds a leaking pipe, they can take a photo, create a work order, and assign a maintenance worker to the job.

All the work orders live in the cloud so managers and maintenance workers can send and receive updates in real time. By reducing the downtime of equipment and machinery, UpKeep helps companies save money from day one.


Why now?
We’ve seen productivity and project management software transform other industries, and only now is the maintenance industry beginning to catch up. Cloud-based and mobile solutions are making maintenance software affordable and easy to implement for businesses of all sizes.

According to Ryan, “Everyone in the industry understands the need to go mobile and modernize enterprise software. They knew it needed to be user-friendly but didn’t know what it should look like. What’s currently available is still based on traditional legacy enterprise software.”

"I had the opportunity to see and use this legacy software while working in manufacturing. But I’m also in touch with modern software, have a vision of what enterprise maintenance management software should look like, and decided I was going the one to build it!."

The global market for maintenance and asset management software is expected to grow from $27.25 Billion in 2015 to $49.44 Billion by 2020. With a transparent and easy to use solution, UpKeep is hoping to capture a large portion of the market.

What’s next?
Facility managers across a variety of industries, including real estate and manufacturing, have already started using UpKeep to maintain their buildings. Eventually UpKeep will transform the maintenance industry from one that’s reactive to one that’s proactive, providing predictive maintenance plans based on data collected across thousands of facilities.

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Download the Android App

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Ryan Chan
since: 10/2014
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UpKeep Maintenance Management CMMS
since: 09/2014
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