We feel strongly about empowering our clients with competitive advantages and CloudBlu delivers on this promise, it is truly ‘Customer Experience as a Service’ -Philippe Verhees, CEO Cameo Global
Pleasanton, CA (PRWEB) June 28, 2016
Cameo Global, a collaboration solutions provider, has been awarded the largest Cisco HCS for Contact Center contract in North America. Cameo Global’s CloudBluTM, a Cisco certified hosted collaboration and contact center solution built in the cloud, provides a full suite of market leading voice and contact center applications enabling a higher level of customer experience and productivity via an easy to consume monthly subscription model. Upon completion of the deployment later this year the client will have 5,000 named agents located in contact centers around the world including US, India and work-at-home agents.
In addition to the healthcare industry win Cameo Global is seeing a mix of new customers migrating to CloudBluTM that cut across several verticals including finance, retail, manufacturing, and technology services. Each of these new customers are seeing the benefits of partnering with Cameo to deploy a flexible customer care platform that delivers today’s most advanced communication applications including omni-channel, recording, workforce optimization and a powerful multi-vendor reporting engine. Each of these new logos have contributed to a record year for our cloud business with booking revenues up over 200 percent year-to-date in 2016.
Philippe Verhees, CEO of Cameo Global, said, “The overall customer experience and how easily and effectively we communicate the right information via the right channel is paramount to ensuring future business. Customers rely on us to deliver monthly cloud services offerings that they would struggle to implement on their own. We feel strongly about empowering our clients with competitive advantages and CloudBluTM delivers on this promise, it is truly ‘Customer Experience as a Service’”.
About Cameo Global
Cameo Global, Inc., provides business collaboration solutions to business leaders internationally. Growing out of more than 20 years of expertise, Cameo Global offers the full lifecycle of IT solutions to customers in more than 85 countries worldwide. Cameo Global’s exclusive CloudBlu™ hosted collaboration solution continues the company’s history of innovation. Discover more about Cameo Global and its full array of IT solutions on our website, http://www.cameoglobal.com.
For more information, please contact:
(925) 479-7800 Office
(888) 422-5787 Toll Free
4695 Chabot Drive – Suite 101
Pleasanton, CA 94588