GAFFEY Healthcare Expands Capabilities of Revenue Cycle Automation Tools

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The new Zero Balance Recovery module (ZBR) expands the capabilities of our collections automation workflow system, AlphaCollector™, to identify lost revenue from accounts incorrectly paid or denied.

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"This new capability is a natural expansion that stems from our customers demand to focus on those claims that, if resolved earlier in the process, can make a significant positive impact on cash and a reduction in denials.” Derek Morkel, CEO

GAFFEY Healthcare continues to deliver against the financial demands of its customers by expanding the capabilities of AlphaCollector™, a collections automation workflow system, to allow for an increased focus on underpayments and denials.

The new Zero Balance Recovery module (ZBR) is designed to identify lost revenue from retrospective payment accuracy, along with potential contract management payment issues. As payments are received from payers, the system can immediately identify those accounts that have been incorrectly paid and route them to a specific staff member or team of staff to research further, if needed, and create a communication protocol with the payer for payment correction.

“Last year we launched AutoStatus an automated claims statusing tool that allowed us to identify denials earlier in the process,” stated Derek Morkel, GAFFEY CEO. “This new capability is a natural expansion that stems from our customers demand to focus on those claims that, if resolved earlier in the process, can make a significant positive impact on cash and a reduction in denials.”

GAFFEY Healthcare provides revenue cycle technology and services that enable health care organizations to accelerate cash flow, improve productivity and increase profitability with short-term and demonstrable ROI. From patient eligibility and payment verification to billing and claims management to third-party collections, their software relies upon cloud-based, state-of-the art workflow supported by a business intelligence platform. GAFFEY’s systems are in use at more than 200 healthcare systems and physician practices across the U.S.

Contact:
Jennifer LeMieux
GAFFEY Health
Jennifer.lemieux(at)gaffeyhealth(dot)com
615.429.6310

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Raja Bisharat, Manager, Marketing

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