San Jose, CA (PRWEB) July 06, 2016
Over the five years the Mobile Voice Conference was held, the branch of Artificial Intelligence dealing with understanding human language--Natural Language Interpretation (NLI)--has advanced to allow it to handle increasingly complex tasks, allowing true Conversational Interaction with digital systems and services, both through text and voice.
“Mobile Voice” reflected the role of smartphones in motivating voice interaction using speech recognition--smaller screens made the Graphical User Interface more difficult to use. “Conversational Interaction” reflects the broader use of NLI by both voice and text and on a broader range of platforms. The trend is motivated in part by screen size on mobile devices and by some devices that don’t even have screens, but also by the growing number of devices, features, apps, and services that make the once-simple Graphical User Interface (GUI) often frustrating, confusing, and slow.
Bill Scholz, AVIOS president, noted, “Natural language interfaces are exploding, with bots, virtual agents, and digital personal assistants being continually announced and improved. And we are seeing interaction by human language without personifying the interaction in applications such as customer service. Conversational interaction augments the GUI and in some cases replaces it entirely.”
The CI conference will provide attendees with insights into what they and their companies can do to be part of this trend. Top speakers will address subjects such as tools and services that help companies develop conversational interaction with customers and with people using applications. Case studies and examinations of the state-of-the-art will emphasize what the technology can do today and the best practices in deploying it.
The conference web site (http://www.conversationalinteraction.com) contains more details.
William Meisel, Executive Director, AVIOS, and President, TMA Associates, summarized: “With large companies using personal assistants and messaging applications as increasingly important gateways to companies and services, a bot or digital assistant supporting your activities will become as necessary as a web site. The CI conference will provide insights you can use to achieve that goal.”
About the Applied Voice Input Output Society
AVIOS is a not-for-profit private foundation founded in 1981 with the goals of informing, educating, and providing resources to developers and designers of new and changing speech technologies. AVIOS endeavors to create linkages between users, developers, and researchers to advance speech and multimodal technology with a long tradition of conferences and local chapter meetings around the US and internationally. See http://www.avios.org.
About TMA Associates and LUI News
William Meisel’s TMA Associates publishes the newsletter LUI News, covering commercial developments using the Language User Interface (LUI). TMA Associates also provides consulting services and market studies in the area. See http://www.tmaa.com.