The Best Website Hosting Providers According to G2 Crowd Spring 2016 Rankings, Based on User Reviews

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G2 Crowd finds Pantheon tops satisfaction ratings while GoDaddy earns highest overall market presence score

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G2 Crowd, the world’s leading business software review platform, today released the Spring 2016 Website Hosting Grid report to help businesses make the best website hosting technology decision. Pantheon and GoDaddy were named Leaders in the report, receiving strong customer satisfaction scores with a large market presence.

WP Engine, SiteGround, InMotion Hosting, and DreamHost were named High Performers in the report, earning strong customer satisfaction marks with a smaller market presence score. Pantheon earned the highest overall satisfaction score, while GoDaddy earned the highest overall market presence score.

The Grid leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.

Key Findings:

•CMS platforms strongly supported — User reviews and ratings indicated a high level of satisfaction with the support provided for content management systems, rating it highest among hosting management features at 89 percent on average.

•Email hosting with room to improve — Email hosting functionalities were rated lower than other hosting management features at 74 percent, suggesting that these features do not meet user needs.

•Low price, low satisfaction — Despite appreciating the price point of more affordable website hosting providers in short-answer responses, users would be likely to recommend these products at a lower rate than some of the more expensive providers in the category.

About the Website Hosting Providers Grid report:

•The report is based on more than 310 reviews written by business professionals.

•Of the 54 products listed in G2 Crowd’s Website Hosting Providers category, the ranked products each received ten or more reviews to qualify for inclusion on the Grid.

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business software review platform, leverages more than 80,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Monthly more than a half-million people visit G2 Crowd’s site. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to

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Adam Beeson
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