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(PRWEB) July 18, 2016
EPC Technologies Premium Oracle Support Services will help business's cut costs and save while making an organizations Oracle environment more available, adaptable and valuable. Businesses can reap the benefits of working with their experts, including adding capabilities without boosting headcount or risking the turnover, providing organizations with an accelerated value from their Oracle investments.
EPC Technologies Oracle Premium Support Services provides a full range of flexible support services tailored to the specific requirements of an Oracle environment, which ensures the availability, performance and security of the systems.A full analysis of the current support calls along with a health check of the organization's oracle environment will determine their business's needs. Performing a Health Check on an Oracle environment will help keep systems running smoothly and minimize downtime for end users. A well-defined Service Level Agreement (SLA) adherence guarantees a high level of service and a detailed cost plan ensures budget certainty.
EPC Technologies Premium Business Support Services model assigns a Customer Account Support Lead (CASL) as a key contact to a business. Working closely together with the CASL, is dedicated Oracle functional and technical support consultants who share a passion for support delivery. Their specialists can address all aspects of a company's Oracle technology environment. With 24/7 global support EPC Technologies makes sure that business's are always supported.
EPC Technologies provides the following services:
- Reporting & Business Intelligence Management and Support
- Service Management
- Database Administration Services
- Enhancements & New Development
- Configuration Management
- Release Management
- User Support
- Oracle Cloud