Bothell, WA (PRWEB) July 07, 2016
Vertafore, the leader in modern insurance technology, today announced the expansion of their popular management system, AMS360, to the company’s widely adopted mobile application. The move expands the company’s commitment to providing agencies of all sizes with the tools they need to meet changing market demands.
A recent survey by LinkedIn influencer Steve Anderson indicated that AMS360 is the most widely used management system in the industry. Today’s announcement takes elements of that system and extends productivity to any location at any time that insurance professionals need to work.
With Vertafore Mobile, insurance producers in the field have the power of the agency management system in the palm of their hand, providing vital access to accounts anywhere at any time. Since Vertafore Mobile launched on iOS and Android operating systems in late November 2015, thousands of users have downloaded the app. Vertafore Mobile was previously available to users of Vertafore Agency Platform™. Today’s announcement expands availability to users of AMS360, the most widely used agency management system in the industry.
With expanded availability on mobile devices, agents have even more ways to access pertinent customer documents and data on the go. Vertafore Mobile gives agents the flexibility to interact and share information with customers in real time, in addition to creating new contacts and accounts users can also generate Auto ID’s and Certificates. For example, with Vertafore Mobile, an agent in the field is able to download and email a PDF of an insurance card or proof of insurance certificate to any customer who needs the document immediately, at any time of day.
The release also extends touch ID capabilities to users on Apple’s iOS operating system.
"When a customer calls after hours, they really do have an urgent need,” said Scott Burton, president of Benchmark Insurance Agency. “Vertafore Mobile is the best solution I've seen to solve their problem and deliver the quick service that customers expect."
Mobile is an integral part of everyday life for consumers, and agents are just beginning to realize the ROI of creating a more personalized, mobile experience for their customers. A recent Accenture survey found 64% of customers either currently use their insurer’s mobile app or plan to in the future to manage policies and connect with agents. Similarly, consumer demand for near real-time engagement is equally strong with research showing that more than half of consumers prefer to obtain customer support via email, chat, text or social.
Vertafore offers the broadest and most adaptable technology solutions to better prepare the insurance industry for digital disruption. The Vertafore product line is built on a platform, empowering customers and other solution providers to adapt and thrive as the market changes. Vertafore’s platform features fast innovation, partnerships with the best technology companies, and customizable solutions to help companies remain independent during a time of industry disruption. As the leader in modern insurance technology with the largest customer base in the industry, Vertafore connects every point of the distribution channel, from agencies and carriers to MGAs, MGUs, and state governments. For more information about Vertafore, visit http://www.vertafore.com, read the company’s blog, and follow the company on Twitter, LinkedIn, and Facebook.
© 2016 Vertafore, the Vertafore logo, and AMS360 are trademarks of Vertafore. All rights reserved. All other trademarks are the property of their respective owners.