New Hampshire Liquor Commission Embraces eCommerce

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Keyora has been tasked to create integrated B2C and B2B eCommerce platforms for both new and existing NHLC customers, providing them with an efficient web-based portal for replenishing stock, researching products and managing their interactions with NHLC more effectively. NHLC was sufficiently impressed with the Keyora Solution that they requested that the Keyora portion of the project be implemented before the ERP solution goes live.

This is a state-of-the-art solution that will support our business needs today and long into the future.

After a lengthy multi-year evaluation and selection process, the New Hampshire Liquor Commission has selected Keyora to build their Business to Consumer and Business To Business integrated web stores. Keyora has been tasked to create an online integrated solution for both new and existing NHLC customers, providing them with an efficient web-based portal for placing orders, replenishing stock, researching products and managing their interactions with NHLC more effectively. Keyora will also provide a two-way integration to a new Microsoft Dynamics AX ERP solution in Phase II of the project, enabling information to flow seamlessly between the back office and the customer portal. Keyora will work closely with AlfaPeople US to provide this end-to-end solution for NHLC

"This is a state-of-the-art solution that will support our business needs today and long into the future,” said New Hampshire Liquor Commission Chairman, Joseph W. Mollica. “This is yet another example of the continued investment in our infrastructure and operations, allowing NHLC to better serve over 11 million annual NH Liquor & Wine Outlet customers and deliver critical revenue to the State of New Hampshire.”

With 79 stores and more than $650 million in annual revenue, the New Hampshire Liquor Commission will benefit from an integrated solution that provides real-time product and customer information using the most advanced software available for the beverage wholesale industry.

“With over 10 years experience of supporting liquor distributors and retailers, we have acquired the necessary knowledge to provide an online commerce engine that fits the unique needs of liquor wholesalers and retailers,” said Jamie Lippay, CEO of Keyora. “With the Keyora Revenue Platform, NHLC will be able to provide both new and existing customers with an adaptive self-serve order / re-order solution tailored specifically to each customer’s exact needs. We are very pleased and proud to be selected as the partner of choice for New Hampshire Liquor Control.”

NHLC (https://www.nh.gov/liquor/index.shtml):  
The New Hampshire Liquor Commission (NHLC) operates 79 retail locations throughout the Granite State and serves more than 11 million customers each year. More than $3 billion in net profits has been raised since the first store opened in 1934. NHLC had its best sales year ever in Fiscal Year 2015, generating $642 million in gross sales, an increase of $21 million – or 3.4% -- over the previous fiscal year. Total liquor net profits transferred to New Hampshire’s General Fund reached $151.7 million, which is used to fund programs including education, health and social services, transportation and natural resource protection. 

Keyora Inc. (http://www.keyora.com):  
For over 13 years, Keyora has been providing its adaptive order entry software for driving profit and increasing cash flow for wholesale distributors and retailers of all types.  

For more information, please visit http://www.keyora.com or contact John Robb (jrobb(at)keyora(dot)om) at Keyora Inc.

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John A Robb
Keyora Inc.
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