AppRiver Rolls Out Dial-in Conferencing

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New Skype for Business feature available with any AppRiver Office 365 and Secure Hosted Exchange plans

Scott Paul, senior director of AppRiver's Microsoft Alliance

Dial-in conferencing is about making life easier for customers by cutting their costs, enabling broader meeting participation, and allowing them to easily handle even more of their workload from within Office 365.

Among the very first companies selected by Microsoft to sell Office 365, AppRiver is now one of the first large-scale email hosting providers to offer dial-in conferencing as an affordable, optional feature of its Skype for Business service.

Customers using the service can host conference calls for audiences small or large on their computers, cell phones or landlines – often for about half the cost of other premium services, and managed right from familiar tools like the Outlook desktop and Web clients. For AppRiver’s resellers, it’s a convenient way to incorporate another critical business function into their practices, saving their customers money and growing their topline revenue at the same time.

“Dial-in conferencing is about making life easier for customers by cutting their costs, enabling broader meeting participation, and allowing them to easily handle even more of their workload from within Office 365,” said Scott Paul, senior director of AppRiver’s Microsoft Alliance. “Because it’s backed by the most experienced customer success team in the business, AppRiver customers and resellers can count on expert onboarding and support.”

AppRiver offers several Office 365 and hosted Exchange plans designed to match the needs of businesses of all sizes. Now, customers can add unlimited dial-in conferencing to Skype for Business at a budget price, just for the users who need it. For most organizations, this price point could mean a dramatic cost savings compared to standalone services currently on the market.

Dial-in Conferencing adds valuable new capabilities to Skype for Business service plans, which already include secure instant messaging, screen, file, and application sharing capabilities for meeting organizers and attendees. For attendees who need or prefer a benchmark dial-in audio connection, the new PSTN Conferencing option is the ideal solution.

AppRiver is a Microsoft Cloud Solution Provider (CSP), and helped Microsoft develop the Indirect model that powers the growth of the CSP program today. As a result, AppRiver’s channel sales advisors, support team and billing staff have years of experience helping partners price, sell, bill and support Office 365 for their customers. This experience can be invaluable for resellers who are new to Office 365 or who can’t or choose not to participate in the CSP program on their own.

AppRiver’s Office 365 practice recently passed the 200,000-seat mark, a milestone that sets the company apart from most other hosted service providers. “We’ve been in the Office 365 business longer than most, so we know how to bring customers onboard and get them up and running smoothly,” said Paul. “And our partners know we’re always just a phone call or a few keystrokes away.”

About AppRiver

AppRiver is a Software-as-a-Service (SaaS) provider offering award-winning email and Web security solutions to businesses of all sizes. Understanding the need to protect networks from today's increasingly complex IT threats, AppRiver offers businesses a comprehensive, yet affordable subscription-based solution that incorporates the latest spam and virus protection, email encryption and Web security on the market. In addition, the company provides a complete managed service for Microsoft Exchange, as well as a bundled Office 365 solution. Since its inception, AppRiver has sustained an impressive 93% customer retention rate while growing its customer base to more than 47,000 companies and 10 million mailboxes worldwide. The company maintains offices in Florida, Georgia, Texas, New York, Switzerland and Spain, and is led by an Ernst & Young Florida Entrepreneur of the Year award winner. To learn more, visit AppRiver online, Facebook, LinkedIn and Twitter.

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Jim McClellan
AppRiver
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