Benevis Selects Ingate Systems to Enable SIP Trunks for National Dental Provider Kool Smiles

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Ingate SIP trunking solutions reduce telephony costs for leading dental care provider with 120+ offices nationwide

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Ingate SIP trunking solutions save us time and money

Benevis, a comprehensive practice services company supporting many of the nation’s leading dental practices, has deployed SIP trunking solutions from Ingate® Systems, which has resulted in a significant reduction in telephony costs. Ingate Enterprise Session Border Controllers (E-SBCs) are enabling SIP trunking for Kool Smiles, a leading dental care provider with more than 120 offices nationwide.

Benevis is using the virtualized Ingate SIParator® E-SBC to enable SIP trunking for all Kool Smiles’ offices from a single PBX located at Benevis’ data center. In this way, Benevis can service its practice sites from a central location, resulting in significant cost reductions.

“Lowering costs and streamlining our support organization enables Kool Smiles to focus more resources on serving the community,” said Andrew Gurbaxani, Vice President of Analytics and Networking for Benevis. “Ingate SIP trunking solutions save us time and money. Their scalable solutions are reliable, easy to deploy and secure.”

Ingate E-SBCs sit on the edge of the enterprise network to provide control over SIP traffic. When a call comes in from the network, the Ingate E-SBC routes it to the appropriate PBX, which sends the call to the remote Kool Smiles office, or to the centralized Benevis call center if the office is unavailable. The Ingate E-SBC also adds encryption and other security measures to provide the high level of security necessary for a healthcare practice.

Benevis initially partnered with Ingate in 2007, when the company replaced its traditional TDM-based telephony system with SIP trunks enabled by Ingate SIParators. That Ingate SIP trunking deployment resulted in a 40% reduction of telephony costs. Benevis saw a return on its investment within one year.

Benevis recently upgraded to Ingate’s Software SIParator E-SBCs, further reducing operational costs. Virtualizing network functionality as Benevis has done leads to greater flexibility, resiliency, scalability and additional cost savings by not having to maintain physical servers. Therefore, Benevis can easily deploy SIP trunks to new affiliate offices as they open.

“Benevis is an industry leader in call center solutions, and Kool Smiles meets a crucial need in providing access to healthcare to those who would otherwise not have that opportunity,” said Steven Johnson, President, Ingate Systems. “We are proud to be selected by Benevis once again.”
About Kool Smiles
Kool Smiles is dedicated to creating a world of happy, healthy smiles. As a leading dental care provider, Kool Smiles’ mission is to improve lives by providing high quality dental care in a fun, compassionate environment. Kool Smiles dentists are proud to offer care to kids and adults with almost any insurance plan, including State Children’s Health Insurance Programs (SCHIP), Medicaid and Tricare. Kool Smiles also provides oral health education programs through partnerships with community schools and organizations. For more information, please visit
About Benevis
Benevis is a comprehensive practice services company committed to improving healthcare access by providing non-clinical, business support services to many of the nation’s leading healthcare organizations.  By providing managerial and administrative services, Benevis allows practitioners to maximize their clinical outreach, reduce time spent on paperwork and increase time serving patients. For more information on Benevis and becoming an affiliated dentist, please visit

About Ingate® Systems
Ingate® Systems develops firewall technology to enable global SIP- and WebRTC-based person-to-person communication to provide the best access for telephony, global real-time and unified person-to-person communication for everyone. With a history in security, Ingate offers enterprises, service providers and carriers elegant solutions for SIP trunking and trusted real-time communications beyond the LAN. Ingate products are used by retail companies, medical facilities, financial institutions, call centers, industrial firms, government agencies and small-to-large enterprises throughout Europe, Asia and North America. For more information visit

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