Creative Virtual Shortlisted for The Wharf Innovation in Business Awards 2016

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Company recognised for innovation and growth in the category of Medium-to-Large Business

The Wharf Innovation in Business Awards 2016
Our knowledgeable, expert team around the world drive the innovative approach to the development and deployment of our technology that has allowed us to become a global leader in the exciting world of customer engagement.

Creative Virtual, a world leader in self-service customer engagement solutions, is proud to announce the company has recently been shortlisted in the category of Medium-to-Large Business as part of The Wharf Innovation in Business Awards 2016. Winners will be announced at a black tie ceremony on Thursday, 29 September 2016.

The Wharf Innovation in Business Awards programme celebrates the success, hard work and ingenuity of companies based in Canary Wharf and its surrounding boroughs. The judges selected organisations in the Medium-to-Large Business category based on evidence of year-on-year sales growth, new initiatives and innovative thinking, future strategies for growth and product development throughout the year. The shortlisted companies also demonstrated that people, whether customers, employees and/or the local community, are also paramount in the organisation.

“We are proud to have our company headquarters in Canary Wharf, on the Isle of Dogs, and truly honoured to be shortlisted for The Wharf Innovation in Business Awards,” said Chris Ezekiel, Founder & CEO of Creative Virtual. “Our knowledgeable, expert team around the world drive the innovative approach to the development and deployment of our technology that has allowed us to become a global leader in the exciting world of customer engagement.”

Founded in East London in late 2003, Creative Virtual was a pioneer in the intelligent virtual assistant space and has played an important role in the evolution of this technology and the ways in which it can be implemented. Today the company works with some of the world’s largest organisations to deliver innovative solutions that support demanding customers 24/7 across all channels and devices. With V-Portal™, our critically-acclaimed knowledge management, workflow management and business intelligence reporting platform, companies can provide instant, consistent and personalised self-service from a single knowledgebase mapped to the workflow and update processes within the organisation.

More information about The Wharf Innovation in Business Awards 2016 and contact details to book tickets for the awards ceremony can be found on The Wharf website.

ABOUT CREATIVE VIRTUAL

Creative Virtual is a world leader in self-service solutions that enable anywhere, anytime customer engagement between brands and their customers. Leading global organisations including Lloyds Banking Group, Time Warner Cable, HSBC, Verizon, Chase, InterContinental Hotels Group, Autodesk and Tesco rely on our award-winning V-Person technology to improve their customer support experience, increase sales, reduce costs and build brand loyalty
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Backed by an experienced, expert team as well as an extensive partner network, our innovative virtual agent, knowledge management and business intelligence platform empowers organisations to provide customers with consistent, accurate, personalised and seamless omnichannel engagement across web, mobile, social, SMS, contact centre, service desk and IVR channels. Delivering significant contact deflection and reductions in average call handling times, as well as increased first contact resolution, together with powerful customer analytics and outcome tracking, the V-Person Smart Help platform is the most compelling self-service product in the world today.

Creative Virtual is headquartered in the United Kingdom with operations in the United States, the Netherlands, Australia, New Zealand, India, Singapore and Hong Kong. For more information about Creative Virtual and V-Person technology, please visit our website at http://www.creativevirtual.com.

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Mandy Reed
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