Travelers Rank Indianapolis International Airport High Among Best U.S. Airports

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Indianapolis International Airport lands second place on list of 10 best domestic airports.

It’s rewarding to know travelers and visitors to the airport recognize and appreciate the many forward-thinking considerations we have made in designing and operating the terminal." -- IAA Executive Director Mario Rodriquez

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The Indianapolis International Airport (IND) recently finished strong in the top 10 best domestic airports in Travel + Leisure Magazine’s annual World’s Best Awards. The Indy airport took the second-place spot on the prestigious list, and beat out some of the nation’s most notable domestic airports.

T+L readers were asked to cast their votes for their favorite hubs across the world, rating airports on access, check-in, security, restaurants, bars, shopping, and design.

“Awards and recognition are always encouraging,” said Indianapolis Airport Authority Executive Director Mario Rodriquez. “But when they result from travelers who experience our airport directly, that’s the best recognition of all. It tells us we’re hitting their expectations, giving them what they want ideally in an airport experience.”

The Indianapolis International Airport came in a few narrow points behind Portland International Airport (Oregon) in taking the top spot. This is the first time the Indy airport has been named a best domestic airport in the World’s Best list.

“To anyone in the travel industry, Travel + Leisure’s World’s Best Awards is a standard of excellence,” said Jay Meyer, vice president and publisher of Travel + Leisure Magazine.

Reader input was collected via an online survey at http://www.tlworldsbest.com from Nov. 2, 2015 to Feb. 29, 2016. Respondents were asked to share their travel experiences by rating airlines, airports, car-rental agencies, cities, cruise ships, destination spas, hotels, hotel brands, islands, tour operators, and safari outfitters on a number of characteristics. Ratings were based on a scale of excellent, above average, average, below average, or poor. A minimum number of responses was necessary to be eligible in the World’s Best Awards rankings.

“It’s rewarding to know travelers and visitors to the airport recognize and appreciate the many forward-thinking considerations we have made in designing and operating the terminal,” said Rodriquez.

The Indianapolis airport was built with security in mind, allowing passengers to access security screening checkpoints that proceed immediately through to the airport’s concourses. A hallway connector allows passengers to use the shortest security-screening line and still access their airline gate in the designated concourse. The concourses also were designed to be wide open, so passengers can move easily from restaurants and shops and onto their gates.

The Indianapolis airport also features the architectural highlight known as Civic Plaza, which serves passengers and visitors to the airport with a pre-security sampling of the terminal’s fuller line of restaurants and shops. The airport offers well-known local eating establishments such as Café Patachou, Harry & Izzy’s, and Shapiro’s Deli.

Indy Airport, Executive Leader Shining Examples
The Indianapolis airport is a frequent flyer when it comes to awards. Conde Nast Traveler readers named it the best airport in America in 2014 and 2015. In March, it received the Best in North America designation in the Airports Council International's annual Airport Service Quality Awards. The Indy airport has earned this prestigious honor four years in a row, and five times in the past six years. In 2015, the Indianapolis airport was inducted into the Airports Council International Director General’s Roll of Excellence, one of the few U.S. airports to be included in this elite group of worldwide airports.

In June, Rodriquez, as IAA’s top leader, was recognized among a list of prominent Indianapolis male leaders identified as Men of Excellence by the Circle City Links organization. Rodriquez was honored for his leadership experience in the aviation-management industry.

For a full listing of the best domestic airports and other travel industry winners, visit http://travelandleisure.com/worlds-best or pick-up a copy of the August 2016 issue of the Travel + Leisure Magazine.

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About the Indianapolis Airport Authority
The Indianapolis Airport Authority owns and operates Indiana’s largest airport system. In addition to the Indianapolis International Airport, its facilities include the Downtown Heliport, Eagle Creek Airpark, Hendricks County Airport, Indianapolis Regional Airport and Metropolitan Airport. IND has received numerous prestigious awards recognizing it as a leader within its class, including best airport in North America in 2010, 2012, 2013, 2014 and 2015 in Airports Council International’s annual Airport Service Quality awards. It has also been inducted into the ACI Director General’s Roll of Excellence, one of the few U.S. airports to be included in this elite group of worldwide airports. Condé Nast Traveler readers named IND the best airport in America in 2014 and 2015. IND is the first airport in the U.S. to win LEED® certification for an entire terminal campus. LEED is a green- building award for Leadership in Energy and Environmental Design. IND has won additional recognition for excellent customer service, concessions programs, and art and architecture.

IND generates an annual economic impact in Central Indiana of more than $4.5 billion without relying on state or local taxes to fund its operations. About 10,000 people work at the airport each day. IND serves more than 8 million business and leisure travelers each year and averages 143 daily flights, seasonally and year-round, to 42 nonstop destinations. Home of the world's second-largest FedEx Express operation and the nation’s eighth- largest cargo facility, IND is committed to becoming the airport system of choice for both passenger and cargo service. For more information, visit IND’s Facebook page at Indianapolis International Airport and Twitter profile at @INDairport.

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