Communicating the real-time status of pets with their owners can be difficult. VitusConnect has the power to facilitate this conversation, document it for future reference, and access it on multiple platforms. - Mark Olcott, DVM Co-Founder/CEO of VitusVet
Columbia, Maryland (PRWEB) July 21, 2016
VitusVet, a veterinary mobile app developer based in Columbia, Maryland, announces the launch of VitusConnect - the first app designed specifically for pet health professionals to text and picture message their clients. VitusConnect is available at no-cost for veterinary practices through the iOS and Android app stores, and does not require any software installation on the veterinary clients’ phones.
“Communicating the real-time status of pets with their owners can be difficult,” says VitusVet’s Co-Founder and CEO Mark Olcott, DVM, MBA. “VitusConnect has the power to facilitate this conversation, document it for future reference, and access it on multiple platforms simultaneously. The app also eliminates the need to give away personal numbers to clients.” The app includes an “export conversation” feature that allow the veterinary staff to log their chat records in practice management software.
According to VitusVet’s research, the average practice services nearly 600 phone calls per week, per receptionist, many of whom are put on hold. The VitusConnect app will preempt a significant number of these incoming calls by giving veterinarians a way to quickly update pet owners at their own convenience. By enabling veterinarians to initiate the conversation, rather than waiting for the owner to call in, VitusConnect helps to build client loyalty and trust through proactive and engaged communication.
VitusConnect furthers VitusVet’s mission of improving pet health through better veterinary-client communication. Kalpesh Raval, CTO and Co-Founder at VitusVet, is quick to point out the emphatic response to VitusVet’s work so far: “Typically, more than 40% of the client base download and begin using the app when a practice subscribes; when compared those numbers to the 2-5% seen by other services like portals or eCards, VitusVet is exceptionally proud improving veterinary communication in a very measurable way.”
VitusVet was founded by Mark Olcott, DVM, MBA and Kalpesh Raval, MBA, in 2013 as a solution to better share vet records between general practitioners, emergency veterinarians, and specialists in an industry that’s communicating through outdated technology. VitusVet’s mobile app allows pet owners to have access to their pet’s complete medical information if they need to share it with other veterinarians, friends/family, or other pet professionals.