International Process Award Winners Announced By Kepner-Tregoe

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Kepner-Tregoe today officially announced the six winners of this year’s prestigious International Process Achievement Award.

Kepner-Tregoe International Process Achievement Award

Since 1995, Kepner-Tregoe (KT) the industry leader in operational improvement, problem and incident management has recognized individuals, teams, and organizations that have demonstrated exceptional results through the implementation of Kepner-Tregoe Clear Thinking methodologies.

Each year, KT receives nominations from leading companies around the globe, that demonstrate the real-world impact that KT solutions have on organizations including cost savings, increased efficiencies, and significant bottom line results. Awards are given to those that demonstrate real competitive advantage through high performance issue resolution and business process management

This year, entry topics trended toward a need for rapid issue resolution, high-level planning and workforce development. KT process users can be found worldwide, throughout the Fortune 500, in organizations of all sizes in every business sector and among non-profits. The 2015 winners included manufacturers from the US, Europe, and Asia as well as the civilian arm of the US Air Force.

The competition is based on achieving significant cost savings, building competitive advantage through high-performance problem solving, and demonstrated use of KT’s clear thinking processes through specific applications or as integrated standard operating procedures (SOPs).

Awards are made for the quality of the results realized, either through organizational deployment or individual/team applications of KT processes. There are three, 2015 winners in each category:

Category I Single and Team Use of Kepner-Tregoe Process

Gold Award: Fokker Aerostructures

Fokker Aerostructures specializes in production of integrated aircraft structures and modules. At the Fokker assembly line for the Airbus A350-900 Outboard Flap in Papendrecht, NL, rapid improvements were needed to increase production of the A350-900 as a new production line was looming. To address non-compliance issues, Fokker turned to KT troubleshooting processes. Within two months, Fokker met client requirements, reduced costs and acted quickly to resolve issues as well as to eliminate new problems and meet new demands.

Silver Award: Yanfeng Automotive Interiors

Yanfeng Automotive Interiors provides full-service production and design of automotive interior systems and components. KT process plays a key role in the company’s continuous improvement program. While plants in Germany, Mexico, China and the US made an instrument panel, a defect appeared only in Germany. KT trouble-shooting pinpointed how this automated process could be different in the German plant, and corrections were made and tested, avoiding potential recalls and inspections that could have cost upwards of $2 million.

Bronze Award: Civil Air Patrol - Indiana Wing

Civil Air Patrol, the civilian arm of the US Air Force, conducts 95% of all inland search and rescue operations. Every two years, to ensure readiness, the Air Force runs an evaluated exercise for each state’s wing. Using KT Potential Problem Analysis, the Wing was able to contain risk despite simulated loss of power, people, communications and other eventualities. The Wing not only passed but also built preparedness for real-life emergencies, and it set an example to emulate for other wings.

Category II Organization Deployment of Kepner-Tregoe Process

Gold: Rockwell Automation

Rockwell Automation is the world's largest company dedicated to industrial automation and information solutions. Inside of the RAAMP™ Program, Rockwell Automation has embedded KT Problem Solving & Decision Making methods as a shared language for solving problems, making decisions, and managing risk and opportunity. With these KT skills, the RAAMP™ Program has initiated hundreds of projects in 2015 that have achieved millions in new cost optimization and productivity solutions/opportunities for Rockwell Automation's international customer base and addition savings for its customers through reduced downtime, migration support and other support services.

Silver: Fokker Aerostructures

Fokker Aerostructures is a specialist in integrated aircraft structures and modules in an industry that demands first-time-right. A KT program was rolled out across sites that included Problem Solving & Decision Making training, coaching and facilitation, process integration into daily and weekly structures, and performance alignment. A drastic reduction in non-conformances saved millions of euros. A proactive culture has replaced the “fire-fighting” of reactive problem solving and KT is being rolled out internationally.

Bronze: NS Blue Scope Malaysia

NS BlueScope Malaysia, a leading supplier of steel products and solutions for the construction industry, has manufacturing facilities in Malaysia. A KT program of training, coaching, facilitation and process integration improved the quality of data collection, the speed and accuracy of root cause analysis and the ability to sustain change. Teams working in English and Malay achieved savings valued at $800k (MYR3.3 million) within six months and anticipate annualized savings of $1.4 million (MYR5.6million). The operation is now a top performer in the ASEAN Region.

About Kepner-Tregoe

Kepner-Tregoe (KT) provides capability development and consulting solutions that help organizations solve the most pressing issues with speed, clarity and confidence. Founded in 1958 and based on ground-breaking research on how people think, solve problems and make decisions, Princeton-based Kepner-Tregoe is helping organizations achieve Operational Excellence by improving quality, increasing efficiency and reducing costs. KT provides ‘Clear Thinking’ for a complex world. For additional information, visit the company’s website at

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David Kossoff, Global Director of Marketing
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