“This ranking is a true testament to our overall goal of bringing an exceptional service management solution to all,” said Doron Gordon, founder & CEO of Samanage.
CARY, N.C. (PRWEB) July 21, 2016
GetApp, a cloud-based business applications marketplace, released its Q3 Category Leader ranking for the top 25 cloud-based IT service management solutions. Samanage, a SaaS service management company, led the category at number one, with SysAid and ServiceNow following in second and third, respectively.
GetApp, a Gartner company, serves as a platform for user-generated and editorial reviews of software and applications for businesses. Selection criteria for their quarterly category leaders list was based on five data points, including user reviews, integrations, mobile availability, security and media presence. Each factor is worth 20 points, for a total possible score of 100.
“Overall, Samanage scored 84 points, which is 12 points higher than the next vendor on the list,” said Suzie Blaszkiewicz, GetApp IT service management researcher. “Their strong user review ratings, as well as robust integrations helped them receive a perfect 20 in both subsections of the scoring. On top of that, their powerful data security measures and mobile capabilities helped them score big, driving them to the top of the list.”
On GetApp, Samanage users have consistently rated the solution at four or five stars, detailing the improvements the service management solution has brought to their IT departments.
“This ranking is a true testament to our overall goal of bringing an exceptional service management solution to all,” said Doron Gordon, founder & CEO of Samanage. “The number one spot is even more profound as it truly showcases how our customers continue to be our biggest champions. We continue to be grateful to our customers’ support and their willingness to share their experience publicly.”
Samanage is unlocking the true potential of service management by streamlining business service requests and delivery processes across any organization through their cloud-based service management platform. Samanage stands alone with its version free IT that won’t slow you down, ability to provide unmatched clarity into service quality, and an accelerated value that is seen in days, not weeks or months, making it strikingly easy and fast to use. To learn more about Samanage solutions, please visit http://www.samanage.com or call 1-888-250-8971.