Kennebunk, ME (PRWEB) July 22, 2016
According to a recent study, 92 percent of consumers now read online reviews before making a purchase versus 88 percent in 2014, which is why representatives with Crescent Harbor Lighting (http://www.crescentharbor.com), the online arm of The Lighthouse, is proud to announce today that the company has added a product review feature to its online store.
“Online reviews are increasingly important, both to consumers and businesses,” said Tim Fossett, spokesman for The Lighthouse, a family-owned lighting company founded in 1972.
Customers, according to Fossett, can rate products that they’ve purchased by choosing the number of stars, from one start to five stars, to provide a rating. Star rating, according to the recent study, is the number one factor used by consumers to judge a business. In fact, 40 percent of consumers form an opinion by reading just one to three reviews versus 29 percent in 2014.
Fossett went on to point out that when it comes to his company’s rating, since December 10, 2010, the BBB has determined that Lighthouse Distribution Corporation has an A+ rating and meets BBB accreditation standards, which includes a commitment to make a good faith effort to resolve any consumer complaints. The BBB provides reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
The Lighthouse has been in business for 35 years and is in the second generation of ownership. Fossett explained that the company opened Crescent Harbor as a way to share its unique Maine lighting tastes with the rest of the world. With the addition of the review feature, customers can now share their feedback with the world on the products that it sells through its online store.
About Crescent Harbor Lighting
Crescent Harbor Lighting is the online arm of The Lighthouse, a family-owned lighting company founded in 1972.
The company specializes in a high-touch customer service approach to retailing lighting fixtures, ceiling fans and other related items.
88 York Street
US Route One
Kennebunk, Maine, 04043
Toll Free Phone: 1-888-355-9525
Local Phone: 1-207-985-3535
Source: Crescent Harbor Lighting