Bradley & Gmelich LLP Share the Time Savings Achieved with BigHand Digital Dictation and Speech Recognition

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Bradley & Gmelich LLP chose BigHand Digital Dictation and BigHand Speech Recognition to increase efficiency and simplify the process of managing dictations.

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“My transcription processing is about 60% faster – if not more – and the sound quality is excellent. We are already achieving greater than 80% accuracy on complex medical terms which saves us a lot of time on the back end.”

Bradley & Gmelich LLP, a business law firm with offices in Southern California and the San Francisco Bay Area, chose BigHand Digital Dictation and BigHand Speech Recognition to increase efficiency and simplify the process of managing dictations. Today they share details of the project’s successes.

Recently, the firm decided to upgrade to a new digital dictation system. They were looking for a solution that was not only easy to implement and use, but also offered speech recognition, to reduce the time spent on transcriptions. Prior to BigHand, some attorneys were using tape-based devices, while others had tried a non-legal specific dictation solution with speech recognition, but were not satisfied with the quality of the audio capture.

BigHand’s voice solution met the firm’s needs perfectly, as well as being established and respected in the legal market. Since implementation, the firm has recorded significant time savings. Cheryl Davis, Office Administrator, comments: “BigHand is a total workflow solution. It allows us to be much more productive - even when an assistant is out of the office we can simply reassign work to someone else.” She continues: “BigHand Speech Recognition is saving our secretaries so much time - and it continues to get better all the time!”

Regarding increased efficiency, one of the firm’s secretaries commented, “My transcription processing is about 60% faster – if not more – and the sound quality is excellent. We are already achieving greater than 80% accuracy on complex medical terms which saves us a lot of time on the back end.”

Attorneys at Bradley & Gmelich LLP are using BigHand for everything from straight document dictation, to billing time and sending instructions to their support staff. The fact they can create and send dictations while out of the office is a big advantage and adds to the efficiency of their work. All attorneys were required to use BigHand during their pilot phase. As it turns out, some of those who previously did not dictate have continued to use BigHand after being so impressed with the ease-of-use and efficiency achieved when using the technology.

About Bradley & Gmelich LLP

Founded in 2000, Bradley & Gmelich LLP quickly earned a reputation for preeminent legal services to businesses large and small. The firm practices in all Southern California counties, as well as Northern California counties throughout the Bay Area.

The firm’s practice areas focus primarily on Business & Contract Litigation, Business Consulting & Transactions, Business Law, Employment Law, General Civil Litigation, Health & Fitness Clubs, Insurance Defense, Premises Liability and Security Guard Company Representation in all areas. Bradley & Gmelich’s dedicated attorneys serve the vast needs of its clients, from risk management and contract review to litigation and appellate work. These needs are met through constant communication and the open exchange of ideas and strategy between the firm’s attorneys. The Office Administrator, Cheryl Davis, can be emailed at cdavis(at)bglawyers(dot)com. The firm’s Managing Partner, Barry A. Bradley, Esq., can be emailed at bbradley(at)bglawyers(dot)com.

About BigHand

Established in 1996, BigHand supports over 280,000 professionals globally across 2,550 organizations and the number grows daily. BigHand is based in Chicago, Eindhoven, London, Sydney, Temecula and Toronto.

BigHand specializes in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. We have worked with our clients over many years with our highly successful digital dictation solutions, and have built on this deep customer knowledge to extend our offering further. We develop tools based on what our clients need, tools that are enabling, useful and intuitive – easy to use, in the office or on the move.

BigHand’s Voice, Delegation and Improvement product suites are HIPAA compliant to protect the privacy and security of protected health information (PHI) as defined in the HITECH Act. BigHand is also ISO27001 certified.

BigHand is a proud Platinum Sponsor of ILTA. For more information, visit http://www.bighand.com or follow BigHand on Twitter and LinkedIn.

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Jami Gyurci
BigHand
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since: 12/2012
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