'Mike will play an integral role in our success and ability to take bookkeeping off the plates of one million small businesses by 2025.' - Ian Crosby
Vancouver, British Columbia (PRWEB) August 11, 2016
Bench, the online bookkeeping company, today announced Mike Daley has joined the company as Vice President, Operations. This key addition to the Bench leadership team reflects an ongoing dedication toward Bench’s mandate: to support US-based small businesses, independent contractors and entrepreneurs with professional bookkeeping services.
Daley brings more than two decades of experience as a business and operations leader with a record of success in start-up initiatives, turnarounds, and business unit management. Prior to joining Bench, Daley was President of Level One, part of real estate SaaS company RealPage, Inc. Prior to Level One, Daley was Vice President of Global Customer Service and Support at LexisNexis and President or COO of several business units at Sitel, a world leader in Business Process Outsourcing (BPO) focused on customer management for Fortune 500 companies. Daley’s background is uniquely suited to help Bench scale its client base while delivering a consistent, world-class customer experience.
“Mike is a real win for Bench, bringing with him a unique perspective and wealth of knowledge to our Operations team,” said Ian Crosby, Co-Founder and CEO of Bench. “We saw our team grow to 250 employees over the last 14 months, amounting to a 150% increase. As we continue to scale and evolve, Mike will play an integral role in our success and ability to take bookkeeping off the plates of one million small businesses by 2025.”
Daley will helm a team of 130 client-facing employees in Operations, driving the continued success and reputation of the Bench client experience, while providing a uniquely human touch to the automation of bookkeeping.
Daley will be relocating from Ohio.
Bench is a four-year-old fintech company that automates accounting tasks to organize the financials of small businesses. Pairing its intuitive software with a live bookkeeping team, Bench combines the convenience and efficiency of modern technology with the expertise and time-savings afforded by a professional service. Bench was founded by Forbes 30 Under 30 winner Ian Crosby, along with Jordan Menashy, Adam Saint and Pavel Rodionov in 2012. Bench has raised $33M to date, services thousands of business owners across the country, and currently employs 250 people out of its headquarters in Vancouver, Canada. Follow @Bench or visit https://bench.co.