McCarthy Metal Roofing Featured as National “Client Experience Leader”

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McCarthy Metal Roofing was recently featured in Remodeler Magazine as one of the top 60 remodeling firms in the United States and Canada, based on customer satisfaction. McCarthy Metal Roofing scored a perfect 100% rating for 2015 and All-Time.

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We attribute our success to our high desire to help the customer, rather than to sell to the customer. -Tim McCarthy- President, McCarthy Metal Roofing

McCarthy Metal Roofing of Raleigh, North Carolina was featured in the July addition of Remodeler Magazine. The magazine partnered with GuildQuality for a second year to identify a list of the top 60 “Client Experience Leaders” in the remodeling industry.

McCarthy scored a 100% 2015 GQ Recommendation Rate and a 100% GQ All-Time Recommendation Rate, the highest possible scores.

“We attribute our success to our high desire to help the customer, rather than to sell to the customer. When keeping our main priority consulting, we find our customers are far happier than when they feel as though someone is using high-pressure sales tactics”.

Tim McCarthy- President McCarthy Metal Roofing

As a 3rd party firm for measuring client satisfaction in the home improvement industry, GuildQuality provides data through an objective viewpoint. Gauging post-project completion happiness includes the measurement of many aspects of the customer’s experience including:

  • Professionalism
  • Communication
  • Quality of Workmanship
  • Sales Knowledge
  • Material Quality
  • Problem Resolution
  • Value
  • Safety & Cleanliness
  • Budget
  • Several Others

The prestigious list of 60 top customer-oriented companies is drawn each year from a pool of tens of thousands of potential home improvement contractors throughout the United States and Canada.

About McCarthy Metal Roofing:
McCarthy Metal Roofing provides residential and commercial metal roofing products and services throughout North Carolina. McCarthy Metal Roofing specializes in installing metal roofing from the leading manufacturers of permanent metal roofing. For more information about McCarthy Metal Roofing, please visit http://northcarolinametalroofs.com

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John Urogdy
Black Ink
since: 06/2011
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