"We saw a 300% increase in customer feedback compared to popular public review sites." - Tom Boucher, CEO of Greater New Hampshire Restaurants
Bedford, NH (PRWEB) September 06, 2016
Kriddik®, a free app that allows consumers to provide direct, private feedback to businesses was released earlier this month via the App Store and Google Play. The app allows consumers to provide feedback directly to businesses without the information being shared publicly. Unlike popular review sites such as Yelp or TripAdvisor, Kriddik® keeps all feedback private. And, consumers receive points for leaving feedback that can be entered into monthly drawings for great prizes. Popular public social review sites are helpful for consumers but can be harmful to businesses. Kriddik® opens a new door where consumers help businesses by giving qualified, authentic private feedback.
Kriddik® is easy to use for businesses and consumers alike. Customers simply search for the business they have visited, give feedback and snap a photo of their experience or receipt and the feedback is sent to the business in real-time. This private flow of information allows companies to hear, and learn from, the good, the bad, the truth℠. And, because the feedback is in real-time, businesses can immediately respond to their customers.
Comment cards and suggestion boxes are outdated and rarely used. Public review sites can be harmful as well as helpful. With Kriddik®, customers have a fast, easy and rewarding way to provide their personal feedback to businesses. This tool is 100% free for customers and allows businesses to receive private, quality, authentic feedback.
Tom Boucher, Co-Founder of Kriddik® and CEO of Great NH Restaurants performed a case study, using Kriddik® in his 8 restaurants for a year, and saw a 300% increase in customer feedback compared to popular public review sites. “Kriddik® is an invaluable tool for businesses who want to measure how well they are delivering goods and services to their customers. With Kriddik® businesses will not only receive more constructive feedback from which they can learn, but also find more opportunity to recognize and build on what is being done well, improving the overall customer experience,” Boucher said.
Kriddik® is a free app that can be downloaded from the App Store and Google Play.
For more information or press inquiries, please contact our PR Director Danielle Thomas at danielle(at)kriddik(dot)com