AireSpring not only revolutionized the technical delivery of the service, but fundamentally changed the customer care model for a cloud hosted PBX, and to be recognized for that innovation is particularly meaningful.
LOS ANGELES, CA (PRWEB) September 07, 2016
AireSpring, a leading provider of cloud communications and managed connectivity solutions, announced today that it has received the 2016 Communications Solutions Products of the Year Award for its AirePBX Cloud Business Phone System. The award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon over the last twelve months.
AireSpring's AirePBX was recognized as a fully-featured, enterprise-grade cloud business phone system that provides true unified communications capabilities through a host of advanced features that let users communicate from anywhere. AirePBX’s unique delivery, installation and service model, which includes professional on-site installation and true white glove service, further distinguished the solution from competitive offerings.
Unlike service provided over the public Internet, AirePBX is available over AireSpring’s fully managed, nationwide network. In addition, the customer’s VLAN and WAN are also fully managed, providing full control over inbound and outbound voice and data. This unique delivery strategy helps ensure users receive consistent voice quality and true end-to-end Quality of Service (QoS), eliminating the most common complaints associated with a VOIP
AireSpring’s white glove service includes:
- Onsite delivery, installation, configuration, setup and testing of Cisco switches, Adtran routers and IP phones by qualified technicians
- Available over AireSpring’s fully managed, nationwide advanced IP Network with end-to-end QoS
- Personalized service with a dedicated project coordinator both pre and post turn up
- Free IP phones with a 3-year contract
- Full technical support
- AireCare, an advanced, online portal for managing customer accounts
- An escalation list that includes key team members up to the CEO to ensure issues are resolved in a satisfactory and expedient manner
“AireSpring not only revolutionized the technical delivery of the service, but fundamentally changed the customer care model for a cloud hosted PBX, and to be recognized for that innovation is particularly meaningful,” stated Avi Lonstein, AireSpring CEO.
“It gives me great pleasure to honor the recipients of the 2016 Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO of TMC. “True Leaders within their industries, these honorees represent the best-of-the-best- products and solutions available on the market today.”
Headquartered in Los Angeles, AireSpring is an award-winning provider of cloud communications and connectivity solutions serving thousands of businesses nationwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location enterprise customers, including Cloud Contact Center, Unified Communications, Business VoIP Phone Systems, SIP Trunking, MPLS, Business Continuity, Managed Security, and Dedicated Internet. AireSpring’s solutions are offered through a diversified network of channel partners that includes distributors, master agents, managed service providers, and value added resellers. AireSpring’s services are delivered over its revolutionary nationwide MPLS Mesh network, providing customers a fully integrated, end to end solution from a single vendor.
AireSpring has received numerous industry awards for "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program". AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates. To find product information or to become an AireSpring partner or agent, please visit http://www.airespring.com or contact us at 888-389-2899.
TMC is a global integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, loT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as one million unique visitors monthly. For more information about TMC, visit http://www.tmcnet.com