CRI Advantage Appraised at CMMI® Level 3

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CRI Advantage is one of the first IT Services Support Management (ITSSM) providers in the Pacific Northwest to be appraised at CMMI Level 3 for Services.

We consider being rated at CMMI Level 3 to be unique among IT Services Support Management (ITSSM) firms with a Small and Medium Sized Business designation, and therefore a key competitive advantage for supporting commercial business across the US.

CRI Advantage, one of the most successful IT solutions and managed services firms in the Pacific Northwest today announced that it has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) for Services. The appraisal was performed independently by Concept Quality Assurance Labs Pvt. Ltd.

An appraisal at Maturity Level 3 indicates that CRI Advantage is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and continues to improve over time.

CMMI is the result of more than 20 years of ongoing work at Carnegie Mellon University by members of industry, government, and the Software Engineering Institute. Powered by Carnegie Mellon, the CMMI Institute is working to build upon CMMI’s success, advance the state of the practice, accelerate the development and adoption of best practices, and provide solutions to the emerging needs of businesses around the world.

“We have been providing IT Managed Services to some of the largest Fortune 500 corporations and government agencies in the world and evolving our IT Services Support Management (ITSSM) processes for the past 15 years.” said Monte Brookshier, CEO, CRI Advantage, Inc. “As a result of this experience, CRI Advantage is one of the first IT Services Support Management providers in the Pacific Northwest to be appraised at CMMI Level 3.”

“We consider being rated at CMMI Level 3 to be unique among IT Services Support Management (ITSSM) firms with a Small and Medium Sized Business (SMB) designation and therefore a key competitive advantage for supporting commercial business in Idaho, the Pacific Northwest and across the entire US,” said Mr. Brookshier. “In addition, being rated at CMMI Level 3 certification will make us a very attractive partner on a much broader range of state and federal government opportunities.”

About CMMI® Institute

CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.

About CRI Advantage

For the past 28 years, CRI Advantage has been successfully providing transformative business-driven IT consulting solutions and services to small and medium-sized businesses, Fortune 100 companies, state and local entities, educational institutions, and federal government agencies nationwide. In today’s competitive digital economy, CRI can modernize your organization and make cloud computing a reality. To find out how, visit: http://www.criadvantage.com.

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Charles Skamser
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