Genetec Announces Mission Control—Situational Intelligence and Decision Support System

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Offering Will Empower Organizations to Confidently Manage Both Routine Operations and Unexpected Incidents

Genetec Mission Control

Mission Control allows personnel to take control of undesirable situations by correlating incoming data to detect more complex situations, prioritize larger incidents and threats, and remove emotion from the response by steering operators along the way

Genetec Inc. (“Genetec”), a leading provider of open-architecture, IP security solutions today announced Mission Control, a Decision Support System (DSS) that will provide security professionals with new levels of situational intelligence, system visualization, and incident management. Designed to work seamlessly with Security Center, the company’s unified security platform that combines video surveillance, access control, automatic license plate recognition (ALPR) and communications management, Mission Control aims to simplify the operator's tasks and decision-making process when handling routine activities and undesirable situations. Genetec Mission Control is expected to be available in Q4 2016, and will be demonstrated at the ASIS 62nd Annual International Seminar and Exhibits, on booth #2327 in Orlando, FL, September 12-15th.

Ideally suited to meet the operational needs of larger, multi-site deployments in markets such as higher education and transportation, Mission Control will give operators a holistic, unified, and map-centric view of their entire security infrastructure. Mission Control will also move beyond the capabilities of traditional security platforms, enabling organizations to manage the entire lifecycle of incidents and situations, from monitoring incoming sensor data and detecting incidents, all the way through to resolution and auditing.

With Mission Control, organizations will be able to define their response strategy and contingency plans in advance. Based on their unique needs and environment, security and operations departments will be able to create incident categories, the multi-layered rules that trigger each, and automate system actions to address them. They can further assign automated workflows and standard operating procedures (SOPs) to incident categories, which are triggered when an incident is detected to guide the response of the operator to ensure compliance with internal and external policies.

"Security systems have been traditionally designed to report events and alarms, leaving it up to the operator to interpret the information and react to situations. However, with the increased complexity of security installations, and the sheer volume of data gathered by the multitude of sensors, it can be difficult for operators to confidently assess complex situations or respond to threats," explains Jimmy Palatsoukas, Senior Manager of Product Marketing, Genetec, Inc. "Mission Control will allow personnel to take control of undesirable situations by correlating incoming data to detect more complex situations, prioritize larger incidents and threats, and remove emotion from the response by steering operators along the way."

Mission Control gives security personnel a more intelligent view of an incident so they can make informed decisions. This is achieved by ingesting data from thousands of sensors and associated real-time information and qualifying them more intelligently based on the end-user’s operational environment. Once triggered, incidents launch workflows that drive system behavior and guide operator responses through the entire lifecycle of the incident using SOPs. In addition to comprehensive incident management, Mission Control will offer operators the ability to manage both active and historical incidents, run reports for analysis purposes and continuous improvement, as well as for auditing purposes.

To enhance and streamline the operator experience, Mission Control introduces new levels of interaction within dynamic maps, including monitoring live incidents and response management, to go beyond traditional maps that are generally limited to monitoring security devices and singular events. By utilizing a map-centric approach to monitoring and command and control, operators will be able to more intuitively visualize the security environment and take appropriate action as warranted.

For more information about Mission Control, visit the product feature page at: http://www.genetec.com/mission-control.

About Genetec
Genetec develops open-architecture software, hardware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based access control, video surveillance and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec™ is headquartered in Montréal, Canada, and serves enterprise and government organizations via an integrated network of resellers, certified channel partners, integrators and consultants in over 80 countries. Genetec™ was founded on the principle of innovation and remains at the forefront of emerging technologies that unify IP physical security systems. For more information about Genetec™, visit: http://www.genetec.com

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Véronique Froment
Highrez PR
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Patricia Tawil
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Robert Hickling
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Meda Casunean
mcasunean(at)genetec(dot)com
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Jutta Lorberg
BSK Becker+Schreiner
Kommunikation GmbH
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ASIA PACIFIC
Sharon Chong (Genetec Singapore)
schong(at)genetec(dot)com
Tel: +65 9763 9136

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Kevin Clark
Genetec Inc
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Veronique Froment
Genetec
since: 10/2010
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