Clearwave's Mobile Pre-Check allows patients to enjoy the same conveniences at their healthcare provider that they experience in other industries.
Atlanta, Georgia (PRWEB) September 20, 2016
Clearwave Corporation announces the successful deployment of their mobile solution called “Clearwave Pre-Check.” The mobile solution enhances Clearwave’s industry leading patient registration and data authentication solution. Patients are now able to complete their appointment registration prior to their visit through a mobile phone, tablet or any device connected to the internet. As with other Clearwave solutions, mobile further allows the patient to avoid multiple trips to the front-desk and streamline the registration process for the front desk staff.
According to a 2016 study done by Accenture, “approximately 7 percent of patients have switched healthcare providers due to a poor experience with online customer service channels, such as mobile apps.” The study further highlights that providers “are failing to engage patients by not aligning their functionality and user experience with what consumers expect and need.” Clearwave Corporation has addressed this gap in the marketplace and allows patients to enjoy the same conveniences at their healthcare provider that they experience in other industries.
Clearwave’s Pre-Check follows the same approach that has been proven successful in the airline, banking, and hospitality industries. Patients can now confirm appointments and complete a mobile check-in that entails updating demographic, insurance, and other patient information forms.
“I’m very excited about the future of our mobile solution which will include the ability for a patient to make payments and to create an account to store their information in the cloud,” said Gerard White, CEO of Clearwave. “Our software is focused on enhancing the patient experience and providing a measurable ROI for our hospital and physician locations,” he continued. Today, Clearwave patients are completing their check-in within 2 minutes; the new mobile solution will continue to enhance the check-in process for the patient and staff. “Very soon patients will be saying, do you remember when you had to stand-in-line to get a tablet or clipboard to complete your check-in?” White added.
About Clearwave Corporation
Clearwave's mission has been, and remains, to standardize and automate administrative and patient-facing services that providers manage to serve patients, comply with federal/state regulations and maximize revenue cycle performance. Clearwave accomplishes this by aligning the provider's existing systems to communicate and gather information more effectively. This is achieved by full integration with any HIS, PMS and EHR software products.
For more information: (678) 738-1120 or visit http://www.clearwaveinc.com