Geniecast Announces Partnership at The DiJulius Group’s Secret Service Summit 2016

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Conference, focused on Customer Service, Features Best-selling Author John DiJulius

Geniecast announced today it will be a partner at Secret Service Summit 2016, to be held Sept. 29 to 30 in Cleveland, Ohio. John DiJulius, best-selling author, president of customer service consulting firm The DiJulius Group, and expert available on, will headline the summit.

The Secret Service Summit brings together thought leaders and visionaries in the customer service field for a two-day conference aimed at educating business professionals on the importance of the customer experience. Of the Geniecast partnership, DiJulius said, “Geniecast is the perfect partner for the Secret Service Summit. Business growth is all about helping employees reach their potential. The only way to do that is through exposing them constantly to the highest level of expertise out there. Geniecast does exactly that, bringing the best education right to you, easily and affordably.”

Geniecast Founder and CEO Keith Alper added, “We are thrilled to partner with the Secret Service Summit, because the conference aligns with core Geniecast values on multiple levels.” Alper went on, “Geniecast is a first and foremost a customer-centric organization. And, we believe strongly in the value of connecting with experts, like those lined up to speak at Secret Service Summit 2016.”

Geniecast also announced that John DiJulius is available for two-way video engagements on DiJulius’ Geniecast program, Creating a Customer Service Revolution, teaches business leaders how to make customer service their biggest competitive advantage. Dan Gingiss, the head of digital marketing for a Fortune 100 healthcare company, and Vietnam War Veteran Captain Charlie Plumb—two of the speakers scheduled to present at Secret Service 2016—also have programs available on

About Geniecast         
Geniecast is the world’s first and largest marketplace of thought leaders, athletes, speakers, celebrities, consultants, facilitators and more—all available via two-way, live video broadcast. By delivering top talent via two-way video, Geniecast makes education and professional development more affordable, and gives boards and teams efficient access to subject matter experts for problem-solving, strategy sessions and more. To date, the Geniecast marketplace has thousands of programs led by “Genies” who are experts in a variety of topics, ranging from customer service and business best practices, to leadership and other trending industry topics.

About The DiJulius Group
The DiJulius Group, headquartered in Cleveland, Ohio, is the leading authority on world-class customer experience. The DiJulius Group's relentless mission is to help your organization change the world by creating a customer service revolution.

To learn more about Geniecast or to browse Genie programs, visit

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Catherine Brock
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