Bizrate Insights Names 208 Online Retailers To Its 2016 Bizrate Circle Of Excellence Award
Los Angeles, CA (PRWEB) September 26, 2016 -- Bizrate Insights is one of the largest sources of consumer-generated reviews of online retailers in the United States, today announced the winners of its 17th annual Bizrate Circle of Excellence Award®. The award recognizes retailers that received outstanding online customer satisfaction scores throughout a one-year period, as rated by millions of verified online buyers.
The 2016 Bizrate Circle of Excellence Award® was earned by only 208 retailers, representing the top 5.8% of retailers in Bizrate’s North American network. Of the factors that are considered to determine winners, satisfaction scores for the award year must be significantly higher than the program average for all seven key indicators. The satisfaction indicators considered for the Bizrate Circle of Excellence Award® are:
Point-of-Sale Metrics:
• Overall Satisfaction
• Product Selection
• Ease of Finding
Post-Order-Fulfillment Metrics:
• Repurchase Intent
• Product Met Expectations
• Customer Support
• On-Time Delivery
Among the award winners, 97 received the highest distinction, the Platinum Award, which is conferred to retailers that not only achieved winner’s status but also earned a score of at least 9.0 out of 10.0 in all seven key satisfaction indicators.
“We are proud to honor online retailers whose consistent commitment to the customer shows in the feedback they receive from customers,” said Scott Macon, President of Bizrate Insights. “Companies that commit to satisfaction indicators like the ones used to guide the Bizrate Circle of Excellence Award® increase traffic—and ultimately sales—as they build a more loyal customer base. We love working with these companies and are thrilled to recognize them.”
“In 2016, American Musical Supply has been celebrating our 30th anniversary in business—a business that has always been predicated on great customer service. We are honored once again to be recognized for this by Bizrate and will continue to strive to serve the needs of our customers,” said Douglas E. Nestler, Vice President of Sales & Marketing at American Musical Supply. “We are proud to have achieved this Circle of Excellence Award and will continue to gain value and insight from the reporting metrics and customer comments that we receive from Bizrate each week.”
“The Bizrate Platinum Circle of Excellence Award® is something that we strive for with each interaction we have with customers, vendors and staff… The fact that LovelySkin.com is designated as a Platinum Circle of Excellence Award winner spurs our staff to do better with each call, email, and shipment,” commented LovelySkin President, Joel Schlessinger, MD, FAAD, FAACS. “Additionally, staff are attracted (and retained), brands are brought on board and cultivated, and enthusiasm is stoked with each monthly report… We learn so much from these snapshots and have made wide-scale changes on our website based on data we have acquired via the Bizrate tools.”
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The 2016 Bizrate Circle of Excellence Award® Winners:
1A Auto ⚐
4Inkjets
A Cherry On Top
ACLens.com
Albee Baby
Alen Corp ⚐
All Star Health ⚐
American Musical Supply ⚐
AppliancePartsPros.com ⚐
Austin Kayak ⚐
B&H Photo-Video ⚐
B.B. Crafts Inc
Badge-A-Minit
Baseball Savings
Bath & Body Works ⚐
Batteries Plus Bulbs
BatteryMart.com ⚐
BeallsFlorida.com
Beanilla. ⚐
Beauty Care Choices ⚐
Bed Bug Supply ⚐
BlindSaver.com
Blue Nile
BnB Tobacco
Bobbi Brown
Bob's Cycle Supply ⚐
Bodybuilding.com⚐
Brahmin ⚐
Brighton.com ⚐
Brilliant Earth ⚐
BTO Sports
Build.com
CajunGrocer.com ⚐
CandyFavorites.com
Carousel Designs ⚐
CD Universe ⚐
ChristianBook.com ⚐
ChristianCinema.com ⚐
Chubby Mealworms ⚐
CJ Pony Parts
College Flags and Banners Co.
CompactAppliance.com
Competitive Cyclist
CookiesKids.Com
CountryNMoregifts.com ⚐
Crazy 8
CRC Makeup
Crucial.com ⚐
Crutchfield ⚐
Cyberweld.com ⚐
DaddiesBoardShop.com
Dave and Adam's Card World ⚐
DermStore.com
Design Toscano
Dharma Trading Co. ⚐
Dickies.com
Diesel Power Products
Discount Contact Lenses ⚐
DiscountFilters.com ⚐
DiscountFurnaceFilter.com ⚐
DKOldies ⚐
Do It Yourself Pest Control ⚐
Dog.Com
DoMyOwnPestControl.com ⚐
Double Inks ⚐
Drs. Foster and Smith ⚐
Duluth Trading Co.
Dungarees.net ⚐
Eastbay
EasyApplianceParts.com ⚐
etrailer.com ⚐
Executive Gift Shoppe
EZVacuum.com
Fairhaven Health ⚐
Fairytale Brownies ⚐
Family Video
FragranceNet.com
FragranceX.com ⚐
FurHatWorld
GEDDES School Supplies
Gemvara ⚐
Genuine Appliance Parts
GiftTree.com
Glen's Army Navy
GoalieMonkey.com
grasshoppers.com
Guitar Strings and Beyond ⚐
Hanks Clothing ⚐
Harvestessentials.com ⚐
Heart Rate Monitors USA
Holabird Sports
HomeRunMonkey
Horse.Com
iAllergy ⚐
idjnow.com ⚐
ineedahubcap.com ⚐
Ink Technologies ⚐
inkcartridges.com
Inline Warehouse
Jake Wilson ⚐
James Allen
JB Tool Sales
Jelly Belly
Jenson USA
JimmyJazz.com
Josh's Frogs
Journeys
Keds.com
Ken's Sewing Center ⚐
Knitting Warehouse
Krill Oil
L.L. Bean
LAMPS PLUS
Langston's
Late Model Restoration ⚐
LD Products ⚐
Leisure Pro ⚐
LovelySkin.com ⚐
LuckyVitamin.com
Luggage Pros
LuggageFactory.com
Lukie Games ⚐
MAC Cosmetics.com
Mack's Prairie Wings ⚐
MarBeck.com
MardiGrasOutlet.com
MarineDepot.com
Mason Easy-Pay
Masseys
Merrell.com
Microbattery.com ⚐
MidwayUSA
Ministry Ideaz
Moosejaw
MOshoes.com
Motorcycle Superstore
Musician's Friend ⚐
New Directions Aromatics
OnlineLabels.com ⚐
Onlineshoes.com
Only Natural Pet
OrnamentShop ⚐
paperandmore.com ⚐
Parts Dr ⚐
PartSelect
Perfect Memorials ⚐
Perfume.com ⚐
Personal Creations
Pet360.com
Pet Guys ⚐
PetMountain.com
PetSmart
Pharmapacks.com
Pink Princess ⚐
Professional Supplement Center ⚐
ProSound And Stage Lighting ⚐
Prosource.net ⚐
ProTrainings ⚐
PureFormulas ⚐
Pyramyd Air, Ltd. ⚐
QVC ⚐
RacingUSA.com ⚐
RealTruck ⚐
Replacements, Ltd. ⚐
Rocky Mountain ATV/MC ⚐
Rpp Hobby ⚐
Running Warehouse ⚐
Sam Ash
San Francisco Salt Company ⚐
Schneider Saddlery
SD Truck Springs
ShopBubba.com
shopPBS
SKD TACTICAL
SmartPak Equine ⚐
smashbox
Sonic Electronix
Sport Kilt
Sports Flags and Pennants Co.
StateLineTack.com
Steven Singer Jewelers ⚐
Strong Supplement Shop ⚐
Suspension Connection
Sweetwater ⚐
Tactics Boardshop ⚐
Tennis Warehouse
The Eastwood Company
The Honest Company
The North Face
The Perfume Spot ⚐
TheFireStore.com
TheHitchStore
TheraBreath
Timberland.com
TireBuyer.com ⚐
tires-easy.com ⚐
Truckspring.com
Under Armour
US Cargo Control ⚐
USPatriotTactical.coml ⚐
VaporDNA
VitaminShoppe.com
Vulcan Tire Sales ⚐
Welding Supplies from IOC
Wicked Whoopies ⚐
Woodwind and Brasswind
Yankee Candle Company ⚐
YarnSupply.com ⚐
⚐ denotes Platinum Award winners. Customer feedback for the 2016 Award was collected August 1, 2015–July 31, 2016, from a pool of more than 3,500 North American retailers.
ABOUT BIZRATE INSIGHTS
Bizrate Insights’ omni-device buyer and abandonment surveys are deployed across more than 2,500 retail websites in North America and Europe to develop voice of the consumer insights. Bizrate Insights enables retailers of all sizes to collect consumer ratings and reviews for free, and it offers paid subscriptions for customized surveys and advanced reporting
Kristen R. Kish, Time Inc., http://www.timeinc.com/, +1 (972) 591-3466, [email protected]
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