Quadric Software Case Study Questions Industry Norms

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Quadric Software’s newest case study explores why many backup rollouts fail and what unusual steps are required for a successful backup vendor relationship.

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Many backup solutions fail because they lack light, manageable components; they can’t adapt and change with the customer’s needs, and they offer superannuated support tactics.

Despite the time, funds, and expertise invested in IT backup projects, many fail after months of unrecoverable effort. But some stay on track and deliver value. A new case study by Quadric Software examines a major state judicial system and its urgent need for fast, reliable backups. After an experience with a competitor's solution that failed even after a protracted selection, purchasing, and implementation project, veteran system administrator Anthony Hoppe chose Quadric Software’s Alike DR for his backup needs.

The case study underscores surprising key differentiators that Hoppe uncovered, and champions these differentiators for the rest of the industry. Quadric Software CTO, Max Ekstrom, explains: “As this case study once again demonstrates, many backup solutions fail because they lack light, manageable components; they can’t adapt and change with the customer’s needs, and they offer superannuated support tactics.”

For a backup solution to succeed where others fail, it needs to be light, fast, and adjustable. As Hoppe discusses in the case study, he chose Alike DR over the competitor because the competing solution could not meet the particular needs of his environment due to its heavyweight, inflexible components.

A good backup solution must adapt through innovative features. “Alike leads the XenServer market because we understand that innovation isn't just about novelty,” says Ekstrom, adding, “It's about technology that grows and adapts to the changing needs within a specific environment.”

The final reason so many solutions fail is that the solutions are not supported correctly. “Other vendors offer a legacy, script-driven support model that’s simply no longer relevant,” explains Ekstrom. Hoppe confirms Ekstrom’s assessment: “With Quadric, a knowledgeable, experienced technician is the first person to respond to your ticket, which dramatically reduces the time to resolve the issue.”

The full case study reveals how any organization can partner intelligently with its backup vendor and avoid common missteps.

To read the full case study, click here.

About Quadric Software
Founded in 2008 by a team of passionate technology and business executives, Quadric Software remains committed to sustained, customer-driven technical innovation to deliver the best backup and disaster recovery (BDR) solution on the market.

About Alike
Flexible, affordable, and easy to use, Alike offers a competitive suite of powerful backup and recovery solutions for Citrix XenServer, Microsoft Hyper-V, and Windows physical servers. The Alike DR disaster recovery features include enhanced replication and offsite vaulting to secure data and protect businesses from disaster, while minimizing downtime and maximizing valuable resources.

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Ashley Watson
Quadric Software, Inc
+1 802-536-4623 Ext: 1
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