Member Solutions Launches New Member Mobile App for Martial Arts, Fitness and Health-Related Businesses

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Member Solutions released MemberAssist, a mobile application for Fitness facilities, Martial Arts studios, Personal Trainers and Boot Camp operators that connects facilities with their members to improve engagement, retention and business growth. The app, which can be used in combination with the company’s business management software product, allows members to book appointments, view schedules, receive promotional offers, scan an electronic membership card and more.


Member Solutions launches MemberAssist mobile app for gyms, Fitness clubs and Martial Arts businesses

We strive to provide the technology and tools our clients need in order to be successful. In an increasingly mobile world, MemberAssist will help our clients engage and retain their customers.

Member Solutions, a leading provider of business management software and solutions including full-service membership billing, payment processing, and advisory services for Martial Arts, Fitness and Health-related businesses, announced the release of MemberAssist, a new mobile application that helps businesses increase member engagement and maximize revenue.

A large percentage of consumers now use smartphones or other mobile devices to find and interact with Fitness service providers. Therefore, it has become increasingly important for businesses to differentiate themselves with mobile apps that deliver a superior customer experience, outside of their physical locations. Fitness businesses that have used mobile technology as a method for adding value to their services find that members respond with increased interest, loyalty and investment.

“We strive to provide the technology and tools our clients need in order to be successful. In an increasingly mobile world, MemberAssist will help our clients engage and retain their customers,” stated Kristie Matheson, President of Member Solutions.

The MemberAssist app enables Member Solutions’ clients to create their own mobile apps, through which customers can view schedules, book appointments, scan electronic membership cards, receive promotional offers and interact on social media. Businesses can use push notifications to update members on news, events, cancellations and closures.

MemberAssist connects with Member Solutions’ business management software, creating an integrated platform through which facilities can track interactions with their customers.

“A mobile app was a logical addition to our current software solution. Built-in communication tools were already available to our users, and MemberAssist expands those offerings into mobile marketing,” commented Kristen Kercheval, Product Development Manager at Member Solutions.

The software provided by Member Solutions includes a full suite of business management tools, including online scheduling, member check-in, attendance tracking, on-demand business reports, automated email and text messaging, point of sale, flexible member billing, integrated credit card processing, security management integration for 24-hour automated door access for Fitness clubs and an online member portal where members can book and pay for services online.

About Member Solutions
Since 1991, Member Solutions has built its business on an unwavering commitment to serving clients in the Martial Arts and Fitness market segments. The company is the leading provider of business management software, billing and servicing to more than 3,000 clients in the United States, Canada and Australia. The company offers a web-based software for front-desk member management, through which all business functions are streamlined and automated to help businesses run at peak efficiency and maximize profitability. In addition, Member Solutions offers an online registration software called Event Manager. Both software solutions are fully integrated with the company’s Level One PCI-compliant payment processing platform. For more information, visit

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Miranda Pruitt
since: 05/2009
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