Midlothian, IL (PRWEB) October 13, 2016
Moran Family of Brands, one of the nation’s leading franchises of general automotive repair, transmission repair, window tinting and driver safety products, recently held its 2016 convention with an extensive collection of speakers and presentations designed to educate franchisees and develop business operations throughout the system.
The conference was held September 29 – October 1 at the Marriott Riverwalk Hotel in San Antonio, TX. The Moran Family of Brands executive team and franchisees from around the country attended the convention to take part in several days of educational and networking sessions. The event also included guest speakers, presenters and vendor partners who provided their suggestions and insights on the industry. It was Moran’s first convention since 2007.
Nancy Friedman, known as the “Telephone Doctor”, served as the keynote speaker to kick off the convention. Friedman, who is one of the most popular speakers in the automotive industry, discussed the importance of customer service and communication in daily operations. Her address was followed by two education sessions featuring Moran officials, franchisees and industry professionals that examined topical issues and best practices in areas such as customer retention, management techniques and marketing strategies.
The second day of the convention featured a panel discussion of Moran franchisees, educational sessions and roundtable presentations. In each session, franchisees were able to learn about the top trends and topics affecting the industry and share with peers their thoughts on growing their business. There was also an exhibit show in which franchisees received the opportunity to network with exhibitors and review some of the top products and resources to use for their stores.
“It was wonderful to be able to see many of our franchisees and have very productive sessions in which they could learn some of the best ways to improve their business,” said Peter Baldine, President of Moran Family of Brands. “Our convention committee worked very hard to plan and organize this program, and we were extremely pleased with the discussions and sharing of ideas that took place among the franchisees in attendance.”
The convention concluded with an awards gala that recognized Moran Family of Brands’ 2016 Franchisees of the Year winners. Lowell and Cindy Hester (Mr. Transmission), Al Martin (Milex/Multistate) and Greg and Patti Goodman (Alta Mere) were all formally presented with their awards at the gala event on the final night of the convention.
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About Moran Family of Brands:
Moran Family of Brands is one of the nation’s leading franchisors of general automotive repair, transmission repair and automotive accessory centers. Based in Midlothian, Illinois, Moran Family of Brands provides specialty products and services in virtually every aspect of the automotive aftermarket through four individual brands and a total of more than 120 franchise locations nationwide including: Mr. Transmission, “The Professionals”; Alta Mere “The Automotive Outfitters”; Milex Complete Auto Care centers and SmartView Window Solutions. For more information on Moran Family of Brands visit http://www.moranfamilyofbrands.com.