Creditsafe selects Axios to transform global IT support

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Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support its growing global user base by selecting assyst, the leading IT Service Management (ITSM) tool of Axios Systems.

Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support its growing global user base by selecting assyst, the leading IT Service Management (ITSM) tool of Axios Systems.

Since its launch in 2000, Creditsafe, headquartered in the UK, has seen rapid expansion and now operates 16 offices across Europe, USA and Asia. As one of only four credit report providers, Creditsafe offers its 90,000+ global customers the most up-to-date and predictive financial information available.

With more than 12 reports downloaded per second, it is key they retain exacting control over their service delivery. By choosing assyst by Axios Systems, Creditsafe will now benefit from enhanced functionality, greater alignment to ITIL® processes and transform their flexibility for employees to deliver high-quality credit services to end users.

By selecting the first solution in the world to be accredited by PINKVERIFYTM for all 16 ITIL processes, Creditsafe’s support staff will be able to adopt true best practice for IT Service Management. With integration into Creditsafe’s legacy IT asset management system, their support team will be able to manage every aspect of global service requests.

Angus Gow, Chief Technology and Content Officer at Creditsafe said: “Axios impressed our team with their alignment to our business goals, quality engagement with our team and demonstration that this would be a true business partnership, not simply a technology offer. We were impressed by Axios’ customer references and long-established quality pedigree. We are expecting to maintain rapid growth in the next 24-36 months and Axios will provide us a service that will underpin this and enable us to continue to provide a high-quality service to our users throughout this period.”

Tasos Symeonides, CEO Axios Systems commented: “Creditsafe is synonymous with delivering accurate financial information accessed through a seamless service experience. We are delighted to welcome Creditsafe to our family of international clients in the financial services sector. It is great to see another global organisation with such a clear service vision, implementing the very latest IT service management functionality available to support their global growth.”

About Credit Safe

Creditsafe is changing the way business information is used by providing high quality data in an easy to use format that everyone in an organisation can benefit from. As the most used supplier of online company credit reports globally, Creditsafe has over 200,000 users accessing world class business intelligence on more than 230 million companies worldwide.

Privately owned and independently minded, Creditsafe was launched in Norway in 1997 and is today the fastest growing company in the credit information sector. Creditsafe has 16 offices across 12 countries including the UK, Germany, France, Sweden, Ireland, Italy, Belgium, the Netherlands and the USA.

Employing more than 1,500 people globally, Creditsafe has been named in The Sunday Times ‘Best Companies to Work For’ between 2012-15.

About Axios Systems

For over 25 years, Axios Systems has been committed to delivering innovative IT Service Management (ITSM) and IT Asset Management (ITAM) solutions that help customers improve not only their infrastructure operations, but also to enhance service delivery across business functions, including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and their global client base, with a 100% focus on service management technologies.

Axios’s enterprise ITSM software, assyst, is purpose-built to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges across the organization.

assyst is accredited for all 16 PinkVERIFY™ ITIL® processes, and Axios was the first technology vendor to achieve this within a single solution.

For more information, please visit our website at http://www.axiossystems.com/

Press Contact: pr(at)axiossystems(dot)com

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Stephen Brunsdon
Axios Systems PLC
+44 1312204748
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