Introducing Zendesk - Netpremacy Launches Global Partnership with Zendesk

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Zendesk delivers the leading cloud-based customer service software. It empowers organisations to improve customer engagement and to better understand their customers.

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We Love Zendesk

Beautifully simple software for better customer service.

Netpremacy, a leading G Suite partner, today announced a new partnership with Zendesk, Inc, the leading cloud-based customer service software solution. The alliance is based on one shared mission: to empower organizations through technology.

Netpremacy creates the structure needed to transform the way your teams work, and embed the tools that lead directly to improved efficiencies and effectiveness. This service is provided using Zendesk.

Michael Cater, Netpremacy’s CEO, said:

“The powerful Zendesk product suite complements our Cloud first portfolio, providing a rich customer services platform, enhancing customer experience.”

Asier Pereda, Zendesk’s EMEA Channel Director, said:

"We're very excited to be working with Netpremacy. We at Zendesk look for partners who are established in their marketplace, have excellent credentials and deliver results and that's what we found in Netpremacy. We look forward to seeing this partnership delivering lots of success moving forward".

The partnership will aid Netpremacy in their aim to make the world more accessible, through technology. With Zendesk, years of experience and resources can be shared to help mobilize socially minded entrepreneurs and businesses around the world to inspire others through technology and new business models.

Netpremacy and Zendesk will deliver a flexible, multi-cloud reference architecture that enables any businesses to securely migrate from on-premise legacy infrastructure to the cloud. Together, both will strive to deliver the easiest and fastest way to great customer service for businesses of all sizes.

Businesses are built on relationships. If your organisation could benefit from strengthening existing ones or enhancing new ones then please get in touch at: zendesk(at)netpremacy(dot)com

Join Netpremacy and Zendesk event on 23rd of November to investigate how to setup and manage your Customer Support Centre and integrate it properly with your existing system. We'll also discuss why adding value in the customer experience is one of the most important things you can do for your business. To register, please click here.

About Netpremacy

Based in the UK, Netpremacy are one of Europe's leading Cloud Technology providers. With over 10 years cloud experience we have built up an exceptional pedigree of expertise. Strong and mutually beneficial relationships based on best-of-breed technical & change management competence are our speciality.

About Zendesk

Founded in 2007, they provide a customer service platform built to improve customer engagement. More than 75,000 companies such as Uber, Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use.

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Zhen Yang
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Andrew Martin
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Netpremacy Global Services (AppsCare)

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