Online stores just got a bit smarter with Artificial Intelligence: Chloe <> Shopify

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Sundown AI improves mobile users experience though a new integration with Shopify

Sundown AI announces their recent integration of Chloe, an artificial intelligence platform, with Shopify, Inc’s leading online store platform. This combination will positively enhance mobile commerce and create a business differentiator for online stores through the use of voice and text commands.

With Chloe, Shopify users can get immediate assistance for their inquiries or requests directly from their phones while navigating through the store. Just as you send a voice message via whatsapp, or a regular text message through your phone, Chloe would receive their request and reply.

Company employees can use Chloe to provide the best customer service. By predicting appropriate answers and suggesting replies that would otherwise require research, agents are able to resolve cases faster. Chloe automatically identifies policies and actions to guide her behavior from the initial training set and has the ability to learn from new experiences that will enable her to become smarter over time.

Learn more about Chloe AI: Add Chloe AI to your Shopify store here:

The benefits of Chloe’s integration with Shopify enhances your customer's experience by:

  • Voice powered interface that enables users to talk to system
  • Allowing visitor access to your products/services while on the go
  • Answering questions in natural language about specific products/services such as “Where can i find your latest catalogs?” or “What’s your nearest store location?”
  • Providing website navigation and voice commands to purchase products
  • Placing orders via voice without clicking on a bunch of buttons on small mobile screen
  • Enabling voice and text commands to check account/order status
  • Answering frequently asked questions

What makes us different:

  • Substantially lower cost with significantly lower data requirements
  • Policy graph provides logic to actions and complex workflows
  • Suited for small business as well as enterprise
  • Handles and processes unstructured data
  • Linguistic layer that connects systems
  • Automation of training without supervision
  • Semantic variability using natural language

About Sundown AI: Sundown AI builds Artificial Intelligence applications that are powered by human curation and complement existing Business Suites to enhance communications. Chloe, our AI system provides companies with business solutions that will reduce costs, boost productivity and increase customer satisfaction. Custom integrations are available via our API. Learn more at

About Shopify: Shopify focuses on improving commerce, so businesses can focus on building and selling their products. Merchants use their platform to manage every aspect of their business, from products to orders to customers, selling online, in retail stores, and on the go.

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Melissa Baker
since: 08/2015
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Sundown AI

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