Duncaster Selects and Implements MRM Group Education Solution

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Comprehensive risk and resident safety program helps ensure the highest levels of service quality in long-term care facilities

MRM Group, LLC, a leading national provider of healthcare risk management and patient safety solutions, today announced the successful implementation of its long-term care education solution, MRM LTC™, at Duncaster, a Connecticut-based, not-for-profit life plan community. The program has been deployed within the Caleb Hitchcock Health Center, Duncaster’s skilled nursing and rehabilitation facility.

The MRM Group education solution is focused on addressing the specific risk and resident safety issues faced by long-term care facilities. It employs a unique, “three-track” approach that provides a highly-relevant education experience across all levels of the organization, and delivers content through the company’s cloud-based technology platform.

“As a premier life plan community, our residents’ safety and well-being are our highest priority,” stated Michael O’Brien, Duncaster’s president and CEO. “We are proud of the exemplary track record that Duncaster has maintained over the years in reducing risk, and with the MRM Group program, we have been able to step up our game, ensuring that our entire staff is well-trained in the high-exposure areas that challenge many similar organizations.”

“We have been impressed with the MRM Group team and its long-term care education program,” said Lou DeSario, Duncaster’s vice president of operations. “Their staff has been hands-on and the risk management program was implemented within a matter of weeks. Since the program is entirely online, our staff has been able to complete the coursework at their convenience, and the feedback we’ve received has been extremely positive.”

“We are delighted to have been selected by Duncaster as their partner in risk and resident safety education,” said Kevin W. Kelly, MRM Group’s president and CEO. “Duncaster is a highly-respected organization, committed to the highest standards of care, and their selection of our long-term care education program is a strong endorsement of both our company and our solution. We look forward to our continued work together, as MRM Group expands its national presence in long-term care.”

About MRM Group, LLC

With clients from coast to coast, MRM Group empowers healthcare providers and institutions to eliminate preventable adverse events, reduce the frequency and severity of claims, and reduce malpractice premiums, while increasing patient safety and improving the patient experience. Founded in 2003 by a team of accomplished healthcare executives, malpractice defense attorneys, and insurance professionals, MRM Group has transformed the way institutions think about risk and patient safety education, creating a highly-effective, specialty-specific methodology that has proven time and again to drive sustained practice change and consistently deliver a remarkable return on investment. For more information, visit http://www.mrmgroup.com.

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Allen Bloomfeld
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