Samanage made it to the top spot for the second quarter in a row, thanks to a perfect 20 for its user reviews and software integrations, contributing to an overall score of 85.
Barcelona, Spain (PRWEB) October 28, 2016
Samanage takes the top spot for the second quarter in a row in GetApp’s Q4 2016 ranking of the top 25 IT Service Management (ITSM) solutions available in the cloud. Kaseya VSA nabs second place, while SysAid takes third place.
The Category Leader ranking is for business owners and decisions makers looking to implement an ITSM solution, providing a list of some of the top options available on the market. The ranking is decided using five factors, each worth 20 points, for a maximum total score of 100. These factors include security protocols, media presence, mobile app availability and ratings, software integrations, and user ratings and reviews.
“Samanage made it to the top spot for the second quarter in a row, thanks to a perfect 20 for its user reviews and software integrations, contributing to an overall score of 85. Kaseya VSA wasn’t far behind in second place, with a 20 for its robust security features, and an 18 for its mobile apps for iOS and Android. SysAid rounded out the top three with a notable 18 points for its media presence, and another 18 for its mobile offerings, securing its spot in the top three,” says Suzie Blaszkiewicz, project manager for GetApp’s Category Leader ranking.
Click through to see the entire Q4 2016 Category Leader ranking of the top ITSM solutions.
More about GetApp: GetApp is the leading premium business app discovery platform on the web. Headquartered in Barcelona (Spain), GetApp serves as a platform for user-generated and editorial reviews of software and apps for businesses.