HCR ManorCare Helps Patients Understand Care Options with New Websites

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HCR ManorCare offers new website to assist patients and family members to understand types of care.

Patients recovering from illness or surgery have new tools to help them determine the next step in their recovery – http://www.HCRCareFinder.com, http://balance.hcr-manorcare.com/ and a live chat function. HCR ManorCare has created the CareFinder tool, an online site that can help patients and family members understand the health care options available to them. “After surgery or illness, each patient has a unique recovery path, and there is often confusion on what level of care is the right choice,” said Marty Grabijas, vice president of marketing at HCR ManorCare. HCR ManorCare offers a continuum of care once a patient leaves the hospital, varying from home health, outpatient therapy, assisted living, skilled nursing and rehabilitation, and hospice care. According to Grabijas, the right choice can speed recovery and reduce rehospitalizations. “Everyone wants to go home after surgery or an illness, and sometimes home health nurses and therapists can provide the care in the comfort of the patient’s home, but many times a short-term stay in a skilled nursing and rehab center will help make that transition more successful.”

The new website http://www.hcrcarefinder.com leads patients and family members through a series of questions created to guide them to one or more levels of care. Designed with easy to understand terminology and topics, the patient or loved one starts with questions to establish his or her care concerns, and after only three questions, the site displays descriptive results that include case studies that illustrate the types of care. “Each situation is unique, and helping patients and their families learn about the options allows them to make better decisions,” according to Grabijas. “By featuring case studies of patients who used each type of care, it will allow patients to recognize themselves in another patient’s story, and help them understand the best fit.” The site also has a live chat feature to help those with questions understand their health care options. In addition to the CareFinder tool, HCR ManorCare’s blog site, called Balance, helps visitors learn about healthy lifestyle choices and other tips for living safely.

The HCR ManorCare health care family comprises centers that are leading providers of short-term post-acute services and long-term care. With 53,000 caregivers nationwide, the HCR ManorCare centers are preeminent care providers in their communities. Quality care for patients and residents is provided through a network of nearly 500 skilled nursing and rehabilitation centers, assisted living facilities, outpatient rehabilitation clinics, and hospice and home health care agencies. These locations operate primarily under the respected Heartland, ManorCare Health Services and Arden Courts names. To utilize the CareFinder, click on http://hcrcarefinder.com.

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Kelly Kessler
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