Not all eFiling applications are created equal. Filers need more than a 1-800 number. They need communication, training, and eFiling and eService experts that are available 24/7 to provide support.
Irving, Texas (PRWEB) October 28, 2016
As part of the eFiling expansion by the Supreme Court of Indiana, File & ServeXpress launched File & Serve Indiana today as the state expanded eFiling into Marion County Circuit and Superior Courts, the largest county court system in Indiana.
File & Serve Indiana is a new eFiling application created specifically for the Indiana Courts system that interfaces with the state’s electronic filing manager. File & Serve Indiana was developed by File & ServeXpress – the same company that provided eFiling to Marion County for mass tort, mortgage foreclosure, collections, and environmental cases for 15 years. File & ServeXpress brings not only local experience, but 25 years of developing and supporting eFiling systems across 30 states and the District of Columbia.
“Expanding an eFiling system statewide requires more than just technology, it requires a partnership with law firms, attorneys, and paralegals as they make the transition and use the product in their workflow every day,” said Tammy Carter, CEO of File & ServeXpress. “Not all eFiling applications are created equal. Filers need more than a 1-800 number. They need communication, training, and eFiling and eService experts that understand the rules of procedure and how to avoid rejected filing, that are available 24/7 to support their individual needs and practice areas.”
File & Serve Indiana offers a flat rate for all features so no confusion over multiple pricing plans or subscriptions, plus firms utilizing eService for their complex cases enjoy the benefit of eFiling for free. With flexible training opportunities, filers can take advantage of live webinars, which are currently being offered daily around launch. In addition, there are recorded webinars, online videos, and opportunities for new employee training, and firm-specific training.
With File & Serve Indiana, firms can take advantage of firm-based billing and monthly bill reconciliation, all with a dedicated firm account manager for ongoing support. Document archiving is included plus through File & ServeXpress, firms have access to eService for complex cases nationwide, Concierge eFiling anywhere in the country, and the most extensive and experienced customer support in the industry.
“As the first eFiling provider in the nation, File & ServeXpress has led the way for 25 years, and we celebrate every time the technology we’ve spearheaded expands into a new jurisdiction,” said Carter. “We manage more than 75 million documents, work in 1,300 courts nationwide and have more than 190,000 registered users. Our filers know they can depend on us.”
About File & ServeXpress
File & ServeXpress, headquartered in Irving, Texas, focuses on providing attorneys with case, document and party management solutions that simplify the litigation workflow of a case. By offering electronic filing to courts, process service, secure document exchange among judges and attorneys, alert and notification tools, and a document repository, File & ServeXpress offers a complete litigation solution for the life of a case.
File & ServeXpress was formed in 2012 through an acquisition of two of the pioneers of e-Filing and electronic service – CaseFileXpress and File & Serve, a former LexisNexis company. The resulting combination brought together products and teams with more than 25 years of experience in legal e-Filing and service delivery, forming the leader in the industry.
The File & ServeXpress team has successfully worked with attorneys and courts around the country to implement electronic filing, with existing e-Filing and/or secure document exchange projects spanning 30 states and the District of Columbia. The current products in the File & ServeXpress portfolio include File & ServeXpress, File & Serve Indiana, and CaseFileXpress.