We work with large Hotels around the world, including the Canary Riverside Plaza and the Savoy Hotel, where we use our extensive knowledge to secure them good results in the long run
(PRWEB UK) 2 November 2016
Cartoozo is a multiple award winning Digital Internet Marketing agency based in the United Kingdom. Cartoozo is also rated as one the best SEO companies in the UK, as well as one of the leading Internet Marketing companies too. Cartoozo has over 10 years experience and has over 100 active clients to date. One of the latest additions to Cartoozo is the Canary Riverside Plaza Hotel in London. This is a five star rated hotel formerly known as the Four Seasons Canary Wharf. Cartoozo has also worked with other leading hotels in the world, including the Savoy Hotel which Cartoozo has partnered up with to manage their online marketing strategies.
Cartoozo Sales Manager, Ben Cooper added “Working with the team at the Canary Riverside Plaza is an ongoing campaign. We work with large Hotels around the world, including the Canary Riverside Plaza and the Savoy Hotel, where we use our extensive knowledge to secure them good results in the long run. This is what we do and we are the top pioneers and leaders when it comes to SEO and PPC. We are delighted to have the opportunity to work with Canary Riverside Plaza and assist them in achieving their online marketing goals moving forward.”
Cartoozo recently held an interview with the Director of Sales at the Canary Riverside Plaza Hotel, Kelly O’Neill to learn more about the rebranding from switching over to the Four Seasons to the Canary Riverside Plaza Hotel.
1. What has been the response since re branding the hotel to the Canary Riverside Plaza (it was formerly a Four Seasons property)?
The approach to the transition has been 'business as usual' which it truly is. The only notable changes are the signs above the door. All the operational staff remain and the level of service is still what the hotel prides itself on. The hotel has been extremely fortunate in that the existing clients have supported the transition and are very excited to be working with the Canary Riverside Plaza hotel as an independent Hotel moving forward.
2. What would one say are the main selling points of the hotel, what really makes this hotel stand out?
The service is a huge stand out when reviewing guest satisfaction scores. Again, it's something that the hotel has always prided itself on and will continue to focus on. Additionally another unique selling point is the hotel room sizes, with leading rooms starting at 37sqm. The hotel definitely has space on its side, include the sweeping views of the London skyline and River Thames and in addition the hotel has a number of great features as well.
3. What is there to do in the surrounding areas when one stays at the hotel?
Canary Wharf has some great shopping which is sadly overlooked and overshadowed by Central London's Oxford Street. Canada Square and Cabot Square house not only high street labels like Top Shop and French Connection but also high end labels like Aspinal and Tiffany. In addition the hotel is right on the Thames so guests take a scenic ride along the Thames to Westminster and see Big Ben and the London Eye or one can head to Greenwich and see the Cutty Sark.
4. How does the hotel deal with customer complaints?
The hotel appreciates all feedback especially complaints, as the hotel believes feedback allows the team to improve and be the exceptional hotel that their team pride themselves on being. All feedback is reviewed by management internally and a response given to the guest within 24 hours.
5. What would guests remember when looking back and thinking about this hotel?
Ideally the view from the hotel, especially for those visiting London for the first time. One would easily lose their breathe when they stand in the hotel's Thames view rooms and see the London skyline. Most hotels guests would agree that the views from the hotel are truly memorable.
6. What is the important motto of the hotel?
"Nothing is impossible" - Here at Canary Riverside Plaza the most important thing is to create the most memorable stay for guests. The customer care team love to go above and beyond and believe this is what sets the standards apart from the local competitors.
7. Are there any future changes planned for the hotel ahead?
The biggest change underwent this year was the transition from Four Seasons to becoming independent, whilst it was a very exciting time for the team it was a very big change in the market and this year has been all about re-education. Focus for the new year will be on the independence of the hotel and the new journey, so it's a "watch this space" for now....
Cartoozo is one of the best Internet Marketing and SEO agencies in the United Kingdom and is a specialist with working with hotels. Cartoozo carrys out SEO for leading Hotels throughout the world and constantly achieves great results for their clients. Cartoozo is a company that goes that extra mile to get the best possible results for its clients.
About Us: Cartoozo is a multiple award-winning internet marketing agency with over ten years’ experience in the online marketing environment. This company has an active customer base of over three hundred with their customers being based around the world. This company helps their customers achieve online success with a host of packages designed to meet their customers’ needs and budgets. Cartoozo offer a host of expert services ranging from web design to search engine optimization and copy writing to pay per click advertising, just to name a few. They have a team of experienced and dedicated technicians and the entire team focus on customer satisfaction at all times.