DATAMARK INC. Welcomes New Contact Center Client

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DATAMARK to provide outsourced services for a U.S. market leader in over-the-phone language interpretation.

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“Our ability to recruit quality employees, our analytics capabilities and our process-improvement focus made us a great match for this company.”

DATAMARK is proud to announce the addition of its newest client to the company’s portfolio of outsourced business services.

DATAMARK, a global provider of business process outsourcing (BPO) and contact center services, will provide support for one of the country’s leading over-the-phone language interpretation service providers. DATAMARK’s contact center agents will handle a large volume of the client’s Spanish-language calls involving business, insurance and healthcare.

DATAMARK Business Development Manager Mark Pryor said the client sought a contact center services provider/partner that could meet the company’s requirements for providing the highest quality interpreters and translators, supported by a robust contact center infrastructure and an experienced management team.

“Our ability to recruit quality employees, our analytics capabilities and our process-improvement focus made us a great match for this company,” Pryor said. “By working closely together, we have become partners focused on mutual success, profitability and exceptional language interpretation service quality for our client’s customers.”

About DATAMARK
DATAMARK, Inc. is a leading business process outsourcing company specializing in high-volume digital mailroom management, document processing/document management, contact center services, and process improvement consulting for Fortune 500 companies and other large enterprises.

Headquartered in El Paso, Texas, DATAMARK employs nearly 2,000 people in its U.S., Mexico and India facilities. For more information, visit http://www.datamark.net or contact Marketing Manager Martin Rocha at info(at)datamark(dot)net.

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Chelsea Hill
DATAMARK, Inc.
+1 (915) 242-6117
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Martin Rocha
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