Enhanced Cloud Contact Center is our most innovative solution
Chicago, IL (PRWEB) November 04, 2016
Access One is pleased to announce the addition of the Enhanced Cloud Contact Center solution to their communication services portfolio. Access One Enhanced Cloud Contact Center (Powered by Telax) is an advanced call center management system with more functionality than a traditional hardware system, at a fraction of the cost. The Enhanced Cloud Contact Center leverages the “software as a service” (SaaS) model to deliver a customizable and easy to use platform that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, disaster recovery and much more.
Access One Enhanced Cloud Contact Center is our most innovative solution”, said John Hoehne, COO. “This new platform will provide our customers the market-leading contact center features necessary to provide a world-class call center experience- driving greater visibility into performance and enabling Call Center Managers to build agent productivity.
Fully integrated with their Cloud Voice /Hosted Business Phone Systems, Access One Enhanced Cloud Contact Center solution offers cutting-edge features and world-class network architecture which will enable organizations to offer a unique contact center experience.
To learn more about Access One Enhanced Cloud Contact Center, click here.
About Access One
Access One is headquartered in Chicago and has been owned and operated by the same customer-focused team since 1993. Specializing in voice, data and managed IT solutions, Access One is committed to providing the best customer experience in business technology. By offering a complete portfolio of feature-rich products and delivering services with a personal touch, Access One is able to tailor solutions to the unique needs of its clients.
For more information about Access One, visit http://www.accessoneinc.com/