Hixny Launches Mobile App for More Efficient Real Time Care Coordination

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Regional Healthcare professionals to get alerts securely via smartphone or tablet

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“This is designed to empower physicians to set individual preferences for the alerts they need to better coordinate care." said Mark McKinney, CEO of Hixny.

Hixny is empowering primary care physicians, care coordinators and other healthcare professionals with a new tool to monitor patients 24/7/365 from their smartphones or tablets.

Hixny’s new Integrated Care Manager, or ICM, allows healthcare professionals to monitor the care of their patients from remote locations in real time. ICM also allows healthcare professionals to customize real time alerts from their mobile device.

Hixny has been providing access to electronic health records to 100% of hospitals and more than 70% of physicians in the region for years. It has also been providing real-time alerts which inform healthcare professionals when a patient has been admitted or discharged from a hospital or emergency department (ED). ICM is a first-of-its-kind Health Information Exchange (HIE) based solution which empowers physicians to customize those alerts so they can be monitored in real time from their smart devices.

This means that while many physicians monitor hundreds of patients through Hixny alerts, they can now utilize ICM to monitor their most high-risk patients. It also allows them to track the progress of their patients in hospital and ED settings and receive real-time reports and updates.

ICM is a secure, HIPAA-compliant application that equips users to set preferences and access and share patient information securely, from any device. As a result, users can more efficiently and effectively coordinate patient care, even forming a “virtual healthcare team” to provide the care patients need when they need it.

“This is designed to empower physicians to set individual preferences for the alerts they need to better coordinate care,” said Mark McKinney, CEO at Hixny. “It is an example of how Hixny is supporting population health in our region as our participants are shifting from volume to the value based payment model. In doing so, healthcare professionals need the tools to be able to work more efficiently and effectively. ICM provides that.”

Healthcare professionals will find multiple uses for the ICM, which is available for iOS and Android devices. They can securely:

  • Track patients throughout the care continuum via real-time clinical event notifications
  • Share patient cases with multiple providers
  • Monitor patient records for real-time information

This is the latest tool offered by Hixny to support communication, collaboration and access to electronic health records in its 19 county region, which borders Pennsylvania, Massachusetts, Vermont and Canada.

“We constantly strive to listen to our members and provide solutions. First they asked for real-time alerts, and then they asked for more meaningful alerts,” noted Bryan Cudmore, Hixny’s Vice President, Account Management. “We know that physicians in our region want to closely monitor their more at-need patients, and they are more than willing to do that at any hour of the day. They just needed a more efficient tool to monitor those patients. With ICM, Hixny has delivered it.”

Hixny participants who would like more information on ICM are encouraged to contact their account managers or download the app from iTunes or Google Play.

McKinney noted the value of launching such an app at a time when 70 percent of physicians use a mobile or smart device in their practice, according to a 2015 study conducted by market research firm Kalorama Information and reported in mHealthIntelligence.

About Hixny

Hixny empowers modern healthcare by improving the way in which the healthcare community and patients access, analyze and collaboratively act upon patient-specific information. Hixny, a not-for-profit based in Albany, NY, is a recognized national leader in population health management support.

Hixny supports care coordination of more than 1.7 million patients in the Capital District, Northern New York and the Mohawk Valley. To learn more visit http://www.Hixny.org.

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Eric Wohlleber
Hixny
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