With the platform (StayNTouch cloud PMS), we will raise service levels by enabling staff to come out from behind the front desk and check in, check out and otherwise service the guests anywhere in the hotel
Bethesda, Maryland (PRWEB) November 08, 2016
StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the agreement to deploy of its Rover PMS Overlay, Rover Housekeeping and Zest solutions at The Hotel at Auburn University & Dixon Conference Center in Auburn, Alabama, home of Auburn University.
“As our hotel is interwoven with our hospitality school here at Auburn, it is important that our students are exposed to technologies that will be setting the standard for their professional future,” said Hans van der Reijden, Managing Director of Hotel Operations and Educational Initiative. “StayNTouch’s Rover is clearly a forward thinking PMS and aligns perfectly with this mission.”
“Likewise, given our leading hospitality curriculum, our guests have an expectation of a superior hotel experience when they visit,” continued Reijden. “With the platform, we will raise service levels by enabling staff to come out from behind the front desk and check in, check out and otherwise service the guests anywhere in the hotel.”
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
- Rover PMS Overlay: Mobilizes existing hotel PMS front desk and housekeeping operations through mobile/tablet, via a touch/graphic user experience. Drives revenue and reduces guest wait times. Includes check-in, check-out, visual upgrades, upsells, signature and remote key encoding.
- Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are very proud of the partnership with The Hotel at Auburn University,” said Jos Schaap, CEO-Founder of StayNTouch, “The management team there is very selective with the technologies used by guests, staff and students and we were happy to see that our cloud-based platform and guest experience innovations were enthusiastically embraced. We will value their ongoing feedback and insights.”
About StayNTouch Inc.
StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.
Powering over 65,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Porto Vista San Diego and the Fontainebleau Miami Beach.
To learn more watch our video "The New Way...To Hotel"
For more information, contact:
About The Hotel at Auburn University & Dixon Conference Center:
Centrally located near the shops and restaurants of downtown Auburn, AL, The Hotel at Auburn University & Dixon Conference Center is just a short walk from the excitement of Auburn University and a diverse array of cultural and entertainment attractions. Whether in town for the big game, a special party, or a productive business meeting, the hotel’s 236 guestrooms and suites offer true Southern hospitality in an ideal setting. For a true taste of Italy, visit Ariccia Trattoria & Bar, located inside the hotel. An open kitchen and outdoor terrace seating add character to this restaurant which serves breakfast, lunch, dinner, cocktails, Sunday Brunch, and offers take-out service. Ariccia features an espresso bar and unique wine list, and has a private dining room for special events. Located in Ariccia Trattoria & Bar, Piccolo is Auburn's only true lounge experience for specialty cocktails and a large variety of appetizers and desserts. The menu features a variety of small plates perfect for sharing, refreshing cocktails, and piccolo bottles of champagne. Live jazz performances take place on Fridays and Saturdays (except on home football game weekends). The property is managed by the Atlanta-based Capella Hotel Group. For additional information or reservations, please call (800) 228-2876 or visit http://www.auhcc.com.
About Auburn University
Auburn University has provided instruction, research and outreach to benefit the state and nation for more than 150 years, and is among a distinctive group of universities designated as Land, Sea, and Space Grant institutions. Auburn makes a nearly $5 billion economic contribution to the state each year, has more than 250,000 graduates and provides 130 degree programs to more than 24,000 graduate and undergraduate students.
For more news about Auburn University, visit http://wireeagle.auburn.edu/. In-depth reporting, including multimedia features and downloadable photographs for media use, can be found at http://www.ocm.auburn.edu/newsmakers/.